Passport BMW

Fantastic Professional staff & service. Quality but not cheap 😃. I’m very satisfied with the work. The environment is friendly and neat. Very good service st Professional staff & service. Quality but not cheap 😃. I’m very satisfied with the work. The environment is friendly and neat. Very good service station. Excellent More

Breach of Express warranty Failed to keep promise to repair my car. Porsche stated they didnt properly service my car. Struts, engine mount, ignition coil, strut mounts faulty. Failed to keep promise to repair my car. Porsche stated they didnt properly service my car. Struts, engine mount, ignition coil, strut mounts faulty. Liars More

Tom Foster and Ian Lawyer - great service I recently leased an X3 from Passport. I live in FL, so I thought the process may be a little inconvenient. Quite the opposite. Tom Foster was great t I recently leased an X3 from Passport. I live in FL, so I thought the process may be a little inconvenient. Quite the opposite. Tom Foster was great to deal with and helped me order just the right custom X3. Ian Lawyer handled all of the financing, etc. He was very knowledgeable and responsive. These guys made the process easy. Looking forward to doing more business with them. Ryan Tequesta, FL More

Outstanding Service Andre provided excellent customer service. He kept me informed of everything that went on as repairs were being done. Everyone was professional, outst Andre provided excellent customer service. He kept me informed of everything that went on as repairs were being done. Everyone was professional, outstanding and awesome! More

Michael D. Jenkins was outstanding! I bought my BMW M3 into Passport due to a CEL, this was my first time visiting this dealership. Michael D. Jenkins greeted me at the service center an I bought my BMW M3 into Passport due to a CEL, this was my first time visiting this dealership. Michael D. Jenkins greeted me at the service center and pulled me to his station. I told him my issues and took care of the rest. My car was ready the next day. After picking up my car a day or two later I noticed a dent in my bumper. I picked up the phone and called Micheal to tell him they damaged my car. He explained the way they park the cars it was less likely to happen there but he never said it was not possible. He offered to come to my home to look at the car (That's crazy service!). He also told me that he would look at the cameras to see if he could see anything. Well, the next day I drove there for him to look at the car he took some photos and told me he would keep in touch. Later that evening he sends me an email showing that the damage was there when I first brought the car in for service. So they did not damage the car, it was damaged somewhere else. I just ordered the best dash cam with front and rear views. I will be taking my car back to this dealer again just for the service. More

Derek. BMW X1 Joey. One of the best service advisor at passport bmw. Every time I got there I check for him first. I highly recommend him. He pays attention to your Joey. One of the best service advisor at passport bmw. Every time I got there I check for him first. I highly recommend him. He pays attention to your complaints and get the job done ASAP. No second visits for the same problem. More

Passport BMW Maryland Very courteous and efficient staff from appointment scheduling and maintenance crew. They are very thorough and really provides great service! The cou Very courteous and efficient staff from appointment scheduling and maintenance crew. They are very thorough and really provides great service! The courtesy vehicle loaner is A-1 service. More

Great buying experience Barry my sales person was very helpful and knowledgeable about the BMW product. I would recommend him and the dealership. Very good price and great in Barry my sales person was very helpful and knowledgeable about the BMW product. I would recommend him and the dealership. Very good price and great inventory. More

Trustworthy Service Advisor at Passport BMW For the past three years, I have found Mr Michael Jenkins to be trustworthy and considerate in discharging his service advisory duties at Passport BMW For the past three years, I have found Mr Michael Jenkins to be trustworthy and considerate in discharging his service advisory duties at Passport BMW. He always exceeds my expectations, and I never second gues him. All he does is, save me money. Thanks also to his service Manager - Mr Pantelis; who always intervenes in tight situations to sweeten the deal. Because of these two, I am sold on Passport BMW for life. More

Stress free buying experience This place is amazing. Not only is it a beautiful showroom, but everyone I came in contact with was nice and friendly. My client advisor, Rodney was v This place is amazing. Not only is it a beautiful showroom, but everyone I came in contact with was nice and friendly. My client advisor, Rodney was very knowledgeable about the vehicle and he made the buying process go smoothly. I’ve purchased a few vehicles in my day, but my experience is one that’s at the top of the list. This dealership comes highly recommended. More