Passport BMW

The best place for service as well as buying new or used car You feel the real customer service here. I feel like I am in the hands of expertise when I got here all the time. I hate to name but, tried two other You feel the real customer service here. I feel like I am in the hands of expertise when I got here all the time. I hate to name but, tried two other BMW dealers and they all are very bad. Alexandria BMW is the worst and I went to Bethesda as well they all are bad. Thank you Passport More

Great Service Service is always great from check in to completion and pick up. Everyone is always very friendly and helpful especially my service advices Michael Je Service is always great from check in to completion and pick up. Everyone is always very friendly and helpful especially my service advices Michael Je kins. Mike is always on top of any and all services needed - he's very personable and makes the whole process as painless as possible. Definitely recommend Passport BMW and Mike for professional and efficient service every time More

Great Service and warranty work Brought my car in because of a unusual sound coming from the transmission. A quick test drive with the service folks confirmed the noise. They took Brought my car in because of a unusual sound coming from the transmission. A quick test drive with the service folks confirmed the noise. They took great care of me and got me in a loaner in no time. That afternoon they confirmed they would be ordering me a new transmission. Three days later I was back on the road with my car. Great service with a smile. Kept me informed of the progress of the car. Thanks. More

Teric/Marco is the BEST!!!! I purchased a 2012 BMW 750Li, and the car is amazing in addition to the best price I've seen in the market! Teric Khairzada/Marco had us in and out of I purchased a 2012 BMW 750Li, and the car is amazing in addition to the best price I've seen in the market! Teric Khairzada/Marco had us in and out of the dealership in under 2 hours. Everything was smooth and enjoyable. One the best customer service experience I've had in awhile. Everyone was a class act! Thank you Passport BMW! More

Excellent Service Department I was able to make a last minute appointment, was greeted with a friendly faces and the job was done on time. I am so glad I purchased my X3 here. I was able to make a last minute appointment, was greeted with a friendly faces and the job was done on time. I am so glad I purchased my X3 here. More

Great customer service and very knowledgeable The customer service here is/was outstanding. The price was very reasonable. The facility was immaculate. My first BMW and it will not be my last. The customer service here is/was outstanding. The price was very reasonable. The facility was immaculate. My first BMW and it will not be my last. More

Superior Service & No Games Aarion was a true professional. No games and easy going. I felt relaxed and didn't feel as though I needed to protect my wallet. Aarion was a true professional. No games and easy going. I felt relaxed and didn't feel as though I needed to protect my wallet. More

Passport BMW Sales Excellent customer service, and attitude. Very fair and reasonable. They have the skills, and the willingness to go the extra mile so that the custome Excellent customer service, and attitude. Very fair and reasonable. They have the skills, and the willingness to go the extra mile so that the customer feel satisfied. More

435 TIRE CHANGE Thank you Ray and your team for providing the service you promised on the tire change and concerns I had. I can honestly say, that your team pulls th Thank you Ray and your team for providing the service you promised on the tire change and concerns I had. I can honestly say, that your team pulls through with your promises at least to this customer. Thank you! The tires I have, are hard to come by, and even local shops take a few days for shipment to arrive. I needed this resolved promptly and the Passport team made it happen! oh, and by the way, it was actually cheaper than the locals and having to wait a longer period for a fix. More

Couldn't have been a better experience! Bought a 540i x-drive Sport a few days ago. I live in VT and the small local dealer had no inventory of the 540's, so I searched the country - never d Bought a 540i x-drive Sport a few days ago. I live in VT and the small local dealer had no inventory of the 540's, so I searched the country - never did find exactly what I was after, so I ordered one from Passport after they offered a price that no other dealer could touch. Watched it cross the pond and went to pick it up. Everything was ready and everyone I dealt with was really personable and did whatever they could to make me a happy customer. Greg in Sales was extremely competent and excellent to deal with. The finance offer contained an error, so they gave me a better rate than the original I had agreed to. I had a problem with the car (my own doing, respect the sophistication of these cars!), and following day (a Saturday), Joey in Service, got the car on the computer and cleared the problem. Everything peacefully co-exists and I ran it back to VT (500 miles) - it ran flawlessly and I got home an hour early! :0) You won't regret doing business here...and check out the race car on the showroom floor - sleek black matte with interior orange accents, a full gold roll cage and a speedometer that tops at 200 mph - I'll take four, please! Thanks, guys! More