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Passport BMW

Suitland, MD

4.5
795 Reviews

4730 Auth Place

Suitland, MD

20746

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Showing 795 reviews

July 20, 2013

The level of customer service was superb! Annamarie was very patient and knowledgeable. I wasn't exactly sure about what I wanted and I didn't know if financing would be an issue, but in the end everything More

by jonsmi30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annamarie
Jul 22, 2013 -

Passport BMW responded

Thank you for this kind review! We appreciate you taking the time to leave us this positive feedback. Annamarie and our entire team at Passport BMW take pride in providing excellent customer service, and I'm glad to hear you were happy with your experience. Thank you for the recommendations as well! I think you will be very happy with your purchase over the years, but if you need any assistance at all, don't hesitate to come see us again! We will be here to provide the same great service. Also, find us on Facebook and Twitter to stay in the loop with exclusive content and special offers! Thanks again. Sincerely, Joe Long - General Sales Manager

May 12, 2013

This is my second time buying a BMW from Ed Han at Passport BMW. This time, I traded in the BMW I bought in 2009. The experience was every bit as good. Ed is very transparent and open in pricing. He g More

by HokieXDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HokieXDriver
May 29, 2013 -

Passport BMW responded

Thank you so much for your continued business! I'm really glad to hear you have had nothing but great experiences at our dealership. We are committed to excellent service, so hearing about happy customers is always great! Ed, and our entire team at Passport BMW are the reason for our success, and I'm glad you were able to experience that firsthand. I hope to see you again in the future! Make sure to follow us on Facebook and Twitter so you can stay in the loop. We often have great deals and exclusive content on those sites that you wont find otherwise! Again, thanks for the kind words! Sincerely, Joe Long - General Sales Manager

May 10, 2013

Really made it easy for us. Good job. Five stars!!!!! I Really made it easy for us. Good job. Five stars!!!!! I would recomend him. Got the car we wanted. Top notch management level. Thanks a lot. More

by Ahmed123
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon kim is great
May 29, 2013 -

Passport BMW responded

Thank you for taking the time to leave us this review! I'm glad to hear you got the vehicle you wanted, and that our team made everything go so smoothly throughout the process. Feel free to come visit us again if you need any help at all. Also, follow us on Facebook and Twitter for exclusive content and special offers! Again, thanks for the kind words! Sincerely, Joe Long - General Sales Manager

May 02, 2013

Good dealer, ok price. The salesman went above and beyond to help me look and find the car that fit my needs. Thanks for everything More

by Chrisjack1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alprentice Davis
May 29, 2013 -

Passport BMW responded

Thank you for leaving us this positive review! I'm glad to hear our team did a great job assisting you in your purchase. Feel free to come visit us again anytime you need assistance! Sincerely, Joe Long - General Sales Manager

April 22, 2013

Passport BMW provided us a friendly atmosphere to consider an automobile purchase. Every one we met appeared very happy working there. That was a good sign for my wife and I. We worked with Passpor More

by Surfmusicfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Kim
May 29, 2013 -

Passport BMW responded

Thanks for the kind words! Brandon is a valued part of our team, and I'm glad to hear you had a great experience working with him. Our whole team takes pride in what we do, and it's great to know that shows. Feel free to come visit again anytime you need assistance, or if you just want to stop in and browse or say hello! If you follow us on Facebook and Twitter, you will be able to stay in the loop with exclusive information and special offers! Thanks again for everything! Sincerely, Joe Long - General Sales Manager

April 16, 2013

Just purchased my second BMW from Passport BMW. I can honestly say this place is second to none in the buying experience. I worked with Willie McGhee and he made the process seemless. He was very friendl More

by kesean70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McGhee
May 29, 2013 -

Passport BMW responded

Thank you for your continued business! We appreciate you taking the time to leave us this great review! William and the rest of the Passport BMW team are dedicated to excellent customer service, and it's great to hear that you enjoyed your experiences at our dealership. I think you will really enjoy your vehicle for years to come! I hope you will visit us again in the future for any of your BMW needs. Follow us on Facebook and Twitter to stay in the loop between visits as well! Thank you again. Sincerely, Joe Long - General Sales Manager

April 16, 2013

I spent three days speaking with William Mcghee about my wanting to buy a used 2011 BMW X5. I explained at length the price range I was interested in reaching. He called me relentless for three days regar More

by Crispian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Mcghee, Dave Comfort
April 12, 2013

After purchasing a used BMW 328i from Passport a year ago, it was the first dealership I considered when deciding to upgrade to a new BMW X3. Both times at Passport, I was treated like royalty. Annamarie More

by Cbass8631
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annamarie Pistone
May 29, 2013 -

Passport BMW responded

Great choice on the vehicles! Annamarie and the rest of our team at Passport BMW all put the highest priority on customer satisfaction, and I'm proud of them for doing such a great job for you during both of your experiences at our dealership. We believe the car buying process shouldn't be a chore, and I'm glad to hear you were happy with the way everything turned out. Don't hesitate to come visit us again if you need any assistance at all in the future, or just want to come say hello! Also, if you follow us on Facebook and Twitter, you will be able to stay in the loop for exclusive content and special offers! Again, thanks for the kind words! Sincerely, Joe Long - General Sales Manager

March 31, 2013

In March 2013, my wife and I purchased our BMW from Passport BMW located at 4730 Auth Pl Suitland-Silver Hill Md. We were very pleased with the outstanding customer service provided by Mr. William McGh More

by TerryReid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William McGhee
May 29, 2013 -

Passport BMW responded

Thanks for the recommendations! It was our pleasure! I think you are going to love your new vehicle for years to come, but don't hesitate to come visit us again if you need any assistance at all. We will be here to provide that same great service. If you find us on Facebook and Twitter, you will be able to stay in the loop for special deals and content. Again, thank you for the kind words and taking the time to leave us this great review! Sincerely, Joe Long - General Sales Manager

March 31, 2013

My experience at Passport was great! My salesman was very attentive, easy going, friendly and gentleman. He made my experience very pleasant and took his time answering all my questions. There were a couple More

by Chocdva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William McGhee
May 29, 2013 -

Passport BMW responded

Thank you for leaving us this positive review! I'm glad to hear you were pleased with your experience at our dealership. Our team puts customer satisfaction first, and It's great to hear you were able to experience that. I hope you come see us again if you need any assistance at all, and if you contact me at the dealership before you come in and give me the details of your experience regarding the cleanliness of the vehicle, we can try to work towards a positive solution! Thanks again. Sincerely, Joe Long - General Sales Manager - 888-993-0546 - Joe.Long@passportauto.com

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