
Passport BMW
Suitland, MD
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The level of customer service was superb! Annamarie was very patient and knowledgeable. I wasn't exactly sure about what I wanted and I didn't know if financing would be an issue, but in the end everything very patient and knowledgeable. I wasn't exactly sure about what I wanted and I didn't know if financing would be an issue, but in the end everything worked in my favor. I will definitely recommend Annamarie and Passport BMW to my friends. More
This is my second time buying a BMW from Ed Han at Passport BMW. This time, I traded in the BMW I bought in 2009. The experience was every bit as good. Ed is very transparent and open in pricing. He g Passport BMW. This time, I traded in the BMW I bought in 2009. The experience was every bit as good. Ed is very transparent and open in pricing. He gave me his best price, which through research I knew was a good price. We quickly came to an agreement and shook hands. The car was ordered from BMW in Germany. Ed responded promptly to all emails on the status of the order. I highly recommend Ed at Passport for a no-BS, "let's make a deal" attitude and for excellent support during a factory-ordered delivery. More
Really made it easy for us. Good job. Five stars!!!!! I Really made it easy for us. Good job. Five stars!!!!! I would recomend him. Got the car we wanted. Top notch management level. Thanks a lot. Really made it easy for us. Good job. Five stars!!!!! I would recomend him. Got the car we wanted. Top notch management level. Thanks a lot. More
Passport BMW provided us a friendly atmosphere to consider an automobile purchase. Every one we met appeared very happy working there. That was a good sign for my wife and I. We worked with Passpor consider an automobile purchase. Every one we met appeared very happy working there. That was a good sign for my wife and I. We worked with Passport sales representative Brandon Kim. From start to finish, he listened to what we wanted and he provided us information to assist us with our decision making. You could tell that he is truly sincere in making every effort to get you in the car you want. We traded a car and we were very impressed with the handling of this transaction as well. In addition to finally purchasing the car, his follow up is impeccable. I would recommend that you contact Brandon Kim if you are considering a car purchase. More
Just purchased my second BMW from Passport BMW. I can honestly say this place is second to none in the buying experience. I worked with Willie McGhee and he made the process seemless. He was very friendl honestly say this place is second to none in the buying experience. I worked with Willie McGhee and he made the process seemless. He was very friendly and knowledgeable and showed a sincere concern to my needs (wants) in my new 535i. I didn't feel forced into anything or rushed in the decision making process. I was in and out of the dealership within 2 1/2 hours from start to finish. If you are in the market to buy then I would highly recommend working with Mr. McGhee. More
I spent three days speaking with William Mcghee about my wanting to buy a used 2011 BMW X5. I explained at length the price range I was interested in reaching. He called me relentless for three days regar wanting to buy a used 2011 BMW X5. I explained at length the price range I was interested in reaching. He called me relentless for three days regarding my interest. I was adamant that I did not want to drive in traffic to test drive the vehicle if they were not willing to discount the vehicle by at least $2k. With this information he asked me to come in. I arrived and immediately wanted to discuss price. He said he could not discuss price until I test drove the vehicle. Then he walked me around the parking lot giving me this nonsense about BMW price policy. I told him, I understand what you are telling me but this is what I can pay and if you can't negotiate then why invite me to come test drive the vehicle. He then called the sales manager, Dave Comfort, after an hour to offer me $200 dollars off the asking price. What a waste of time. When I sad I needed more he just walked away without acknowledging me. I have never been treated so poorly. They must be doing very well given their decision to treat me poorly. Will not get my business. Please run from Passport BMW. More
After purchasing a used BMW 328i from Passport a year ago, it was the first dealership I considered when deciding to upgrade to a new BMW X3. Both times at Passport, I was treated like royalty. Annamarie ago, it was the first dealership I considered when deciding to upgrade to a new BMW X3. Both times at Passport, I was treated like royalty. Annamarie sold both vehicles to me, and both times, I was overly impressed by the way she kept the car buying experience fun, yet in a professional manner. I absolutely love my new BMW and without question, I would recommend both Passport BMW and Annamarie to anyone interested in purchasing a new vehicle. More
In March 2013, my wife and I purchased our BMW from Passport BMW located at 4730 Auth Pl Suitland-Silver Hill Md. We were very pleased with the outstanding customer service provided by Mr. William McGh Passport BMW located at 4730 Auth Pl Suitland-Silver Hill Md. We were very pleased with the outstanding customer service provided by Mr. William McGhee. We are happy with our purchase, that we will recommend Passport to all of our friends and family. More
My experience at Passport was great! My salesman was very attentive, easy going, friendly and gentleman. He made my experience very pleasant and took his time answering all my questions. There were a couple attentive, easy going, friendly and gentleman. He made my experience very pleasant and took his time answering all my questions. There were a couple of incidents with my purchase but he followed they with getting things fixed to my liking. I would only say I wish the guys who cleaned the cars were as detailed as my salesman. Even though I love my car and my salesman was awesome they just didn't put that magic shine inside and out on my car before it was delivered. Thanks Paasport!!!! More