
Passport BMW
Suitland, MD
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Still incredulous after a stress-free and streamlined purchase of my new 2023 car from Passport BMW feeling highly satisfied. - and without any foreboding or nagging sense of beguilement after sale. Trul purchase of my new 2023 car from Passport BMW feeling highly satisfied. - and without any foreboding or nagging sense of beguilement after sale. Truly a refreshing and new experience. Peter Akaeze was a most helpful and accommodating SA. I had no intent to buy a car - I went to the dealership this past weekend to solely gather information with comparisons against other dealership offerings during my car search. Peter patiently worked with me to find a car within my budget and without any undue pressure. Sales Manager, Robert Oates, presented me with the information I asked for with transparency and honesty (I was also armed with my Excel spreadsheet and his figures accurately matched mine). Due to my non-urgent need for a car, I was able to leisurely take my time to ruminate through other dealership quotes over the weekend; however, it was an easy determination that Passport BMW offered the best deal...even during this economic time. I returned on Monday to conclude the offered deal and surprisingly there were no changes to my previous pricing. Business Manager, Devaughn Paige, finalized my sale with clarity and efficiency. Additionally, Peggy Watson (Cashier's Office) and Cee (BMW Genius) are also included towards my positive experience. Peggy is a friendly person exuding warmth and kindness. Cee took her time to help me set up and familiarize myself with my new model car before I left the dealership. Kudos to all those mentioned above for their exemplary sales service and knowledge to facilitate a positive outcome for the unsavory task of car shopping. I look forward to the same result from the Service Department after my car requires servicing. Additional review to follow. With much appreciation to Peter, Robert, Devaughn, Peggy, Cee...and the rest of of the entity of Passport BMW. Thank you all for a most superb and pleasant experience buying my car after almost 30 years of being duped and chumped in some capacity - I have finally lived and learned that it is possible to negotiate a beneficial deal for both parties involved. Cheers. More
I had a great experience working with Peter Akaeze at Passport BMW, purchasing my new 2023 X3 M40i. Peter was friendly and helpful and provided the best customer service. The whole process was fast and e Passport BMW, purchasing my new 2023 X3 M40i. Peter was friendly and helpful and provided the best customer service. The whole process was fast and efficient. I highly recommend Peter and Passport BMW for any BMW purchase! More
Passport BMW was great to work with on my BMW i4 purchase. I turned in my leased 2020 M340i and purchased an i4 M50. There were lots of challenges with production for the i4 M50 due to supply chain purchase. I turned in my leased 2020 M340i and purchased an i4 M50. There were lots of challenges with production for the i4 M50 due to supply chain and EV demand issues, but Nathan was great working with me and keeping me up to date with information he had. Trading in my lease and picking up the new car was very easy. Passport also helped swap my Performance tires for Winter tires. Will continue to use Passport for Sales and Service in the future. Thanks Nathan! More
I purchased a new BMW from this Passport BMW (Suitland Md.) dealership and was pleased with the experience. This purchase was the second one that I have completed at this dealership. The professionalism a Md.) dealership and was pleased with the experience. This purchase was the second one that I have completed at this dealership. The professionalism and assistance provided by the staff helped me perform the needed transactions to complete the process. Elias Khairzada, my client advisor, is a true professional and provided the necessary guidance and assistance that I needed to complete necessary requirements. Thanks again! More
Purchased a new BMW from this dealer and was very pleased with the experience. This is my 2nd purchase from this location and the same salesman (Ben Stith). Truly exceptional service!!! I have 3 other BMW de with the experience. This is my 2nd purchase from this location and the same salesman (Ben Stith). Truly exceptional service!!! I have 3 other BMW dealers closer to where I live but I come here instead because this dealer blows everyone else out of the water! More
Had an excellent experience with buying our car. Ben Stith and Jeff Steel at Passport BMW made our experience quite memorable and easy. I got perfect car with color of our choice and packages we wer Ben Stith and Jeff Steel at Passport BMW made our experience quite memorable and easy. I got perfect car with color of our choice and packages we were interested in. Ben is very knowledgeable about the features and package information about the car and easy to work with. Thanks Ben, Jeff and entire team of Passport BMW. More
Had an excellent experience buying from Passport BMW. My client advisor, Jordan Riley, was exceptional and made the process totally seamless. All forms done and submitted electronically and paperwork was My client advisor, Jordan Riley, was exceptional and made the process totally seamless. All forms done and submitted electronically and paperwork was a breeze. Totally would recommend their services. More
We recently purchased a vehicle from Passport BMW. It was a great experience from beginning to end. Nana P. was our salesperson and we appreciated the fact that he was not pushy but rather was patien It was a great experience from beginning to end. Nana P. was our salesperson and we appreciated the fact that he was not pushy but rather was patient, professional, and very straightforward throughout the process. Further, his honesty, consistently pleasant demeanor, and his determination to ensure that we had a positive experience was refreshing. Nana was helpful and made sure he connected us with those on his team who could answer any questions or provide support beyond his purview. We highly recommend considering Passport BMW for your next vehicle purchase. Be sure to ask for Nana P. who will certainly provide excellent service. More