Passport BMW - Service Center

Collision center, great customer service! I was in an accident, and was told it would take 2 days to repair the car. It was repaired withing the two days and I was updated both days they had t I was in an accident, and was told it would take 2 days to repair the car. It was repaired withing the two days and I was updated both days they had the vehicle. When they were done, I went to them and paid for the service, but could not stay. Ryan brought the car to me, as I live in the local area close to the dealership. The car looks like new and I am pleasantly surprised at how well it looks. I have ordered parts from Passport for my car, but this was the first time for collision repairs. The employees are courteous and professional. I could not ask for anything more. More

Passport treats you like family! From the moment you walk into Passport you feel the positive culture. The service is outstanding. From Tom Foster who sold me my car to Joey Kesterm From the moment you walk into Passport you feel the positive culture. The service is outstanding. From Tom Foster who sold me my car to Joey Kestermann who serviced it. I can’t forget Andre who helped with my blue tooth and even had my car washed. First rate...👍 More

Always great service I am always very pleased and satisfied whenever I bring my car in for service. Keith (white team) is awesome. He knows his job very well and he takes I am always very pleased and satisfied whenever I bring my car in for service. Keith (white team) is awesome. He knows his job very well and he takes care of his customers! More

GREAT Service Department Michael Jenkins is the best service advisor!! He’s informative and takes care of his customers. The dealership gets me in and out and if I have to wa Michael Jenkins is the best service advisor!! He’s informative and takes care of his customers. The dealership gets me in and out and if I have to wait, the good is good . More

collision center my car was hit & i took it 2 passport on auth way 4 repairs...my writer kevin grant was courteous, professional & very helpful with advising me on the my car was hit & i took it 2 passport on auth way 4 repairs...my writer kevin grant was courteous, professional & very helpful with advising me on the way 2 getting my car fixed considering that i was paying out of pocket.... More

Top notch service My vehicle needed some major repairs and Mike Jenkins, service advisor at passport Bmw put forth his best effort to get the work done in a efficient t My vehicle needed some major repairs and Mike Jenkins, service advisor at passport Bmw put forth his best effort to get the work done in a efficient time and manner. More

Mike Jenkins is the man I own a 750i and 135i and I’ve always dealt with Mr Jenkins, and as much as I hate to go to the dealership for annual repairs,tires, or etc mike alway I own a 750i and 135i and I’ve always dealt with Mr Jenkins, and as much as I hate to go to the dealership for annual repairs,tires, or etc mike always take care in anyway possible and also follow up to make sure I’m completely satisfied!!! More

Great customer service My service advisor Mike always does a great job with my BMW. I’ve been going to location for a while just because of the service and will continue. My service advisor Mike always does a great job with my BMW. I’ve been going to location for a while just because of the service and will continue. More

Spectacular! Passport BMW Service upgraded some external trim - the entire process was worth a long drive from Virginia- efficient and prompt, and included the fla Passport BMW Service upgraded some external trim - the entire process was worth a long drive from Virginia- efficient and prompt, and included the flat out best complementary interior and exterior wash I’ve ever seen! What a great team! Thank You! More

Excellent No one ever wants to take their car into the shop and have to wait to get it back. Andre was FANTASTIC- walked me through every step of the process ( No one ever wants to take their car into the shop and have to wait to get it back. Andre was FANTASTIC- walked me through every step of the process (especially when dealing with the other person's insurance and some miscommunications with them), and made sure I knew what was happening with my car. Got my car back in impeccable quality. Couldn't be happier with their work- definitely worth the trek out there. More