Passport BMW - Service Center

Professional, peaceful service visit. This shop runs so smooth it is in a class by itself. Pull in service bay, you are directed to a stopping point, service advisor is at your door as you This shop runs so smooth it is in a class by itself. Pull in service bay, you are directed to a stopping point, service advisor is at your door as you open it. Quickly written up and you're on your way to the quiet waiting area, greeted by smiles from employees you may pass. Text messages pop up to let you know how things are going. In my case, Dany S. came to me to give word the service was complete. Nice extra personal service touch. High marks to this dealership in all departments. Pat on the back to Brianna T. and Dany S. You are the voice and face of Passport, and do the company well. More

Great teamwork from Catonsville BMW! My X5 50i had an issue with the iDrive controller binding up, but a call with Harold and Jamie got it scheduled and repaired the very next day after I My X5 50i had an issue with the iDrive controller binding up, but a call with Harold and Jamie got it scheduled and repaired the very next day after I called. Everything was covered under warranty, even the loaner car I need for a couple of hours. Catonsville, Harold and Jamie provided the best costumer experience I could have asked for. Thank you and Happy Holidays!! More

Maintenance Passport BMW is a great dealership with very knowledgeable and friendly salespersons and crew that takes care of your maintenance needs. I have always Passport BMW is a great dealership with very knowledgeable and friendly salespersons and crew that takes care of your maintenance needs. I have always been kept up to date with my maintenance, how long it will take and when it is finished. Very thorough on all points. I highly recommend Passport for purchasing your next BMW! More

My experience was Awesome!! I dropped my car early Morning and before noon I was able to pick up my vehicle hassle free.Thank you, Michael Jenkins Morning and before noon I was able to pick up my vehicle hassle free.Thank you, Michael Jenkins More

I just got my bmw service and it went perfect mike was so helpful with everything I’m kind lost for words. Keep up the good work helpful with everything I’m kind lost for words. Keep up the good work More

Great services provided by passport bmw service department. Representative professional and provided necessary information during service time for car. Representative alway provided outstanding c department. Representative professional and provided necessary information during service time for car. Representative alway provided outstanding customer service. More

Service of my X3 Great service and very professional. I would not hesitate to use Passport BMW for my service needs. They also have a valet service that is very conven Great service and very professional. I would not hesitate to use Passport BMW for my service needs. They also have a valet service that is very convenient. More

Awesome Service My previous experience was with BMW Rockville which was Horrible. I live In Rockville but I will drive to Suitland for service. They are great. Servic My previous experience was with BMW Rockville which was Horrible. I live In Rockville but I will drive to Suitland for service. They are great. Service person very knowledgeable, she even got involved even when I had some issues with my rental car. More

Blown Out Tire Michael greeted me as soon as my car was towed in. He set up my rental before I arrived, presented realistic expectations and delivered on the promis Michael greeted me as soon as my car was towed in. He set up my rental before I arrived, presented realistic expectations and delivered on the promise More

Good service by Joey. Thank you. He has been helping me with the repairs of my car. He is always ready to help with any request. with the repairs of my car. He is always ready to help with any request. More