Passport BMW - Service Center

Awesome Service My previous experience was with BMW Rockville which was Horrible. I live In Rockville but I will drive to Suitland for service. They are great. Servic My previous experience was with BMW Rockville which was Horrible. I live In Rockville but I will drive to Suitland for service. They are great. Service person very knowledgeable, she even got involved even when I had some issues with my rental car. More

Blown Out Tire Michael greeted me as soon as my car was towed in. He set up my rental before I arrived, presented realistic expectations and delivered on the promis Michael greeted me as soon as my car was towed in. He set up my rental before I arrived, presented realistic expectations and delivered on the promise More

Good service by Joey. Thank you. He has been helping me with the repairs of my car. He is always ready to help with any request. with the repairs of my car. He is always ready to help with any request. More

Since I brought my BMW X-3 Michael has been on top of it. Great customer service, he’s very knowledgeable about what bmw has to offer. Thank you a Michael for being my service representative. Great customer service, he’s very knowledgeable about what bmw has to offer. Thank you a Michael for being my service representative. More

Excellent Customer Service!! I am writing to tell anyone who owns a BMW to get your service done @ Passport BMW of Temple Hills, Md. They do amazing work. Our Service Provider is I am writing to tell anyone who owns a BMW to get your service done @ Passport BMW of Temple Hills, Md. They do amazing work. Our Service Provider is Mike Jenkins. He is a wonderful service advisor. We love working with him when our vehicle is being serviced. Also, if any concerns may arise, the Service manager, TJ is the best ever. He responds quickly and he really listens to your concerns. Thank you BMW of Temple Hills Md!! We appreciate doing business with you! More

Mike Jenkins ROCKS!!! I brought my X5 in without an appointment for some unexpected issues, and my service advisor Mike Jenkins over exceeded my expectations. He meet me in I brought my X5 in without an appointment for some unexpected issues, and my service advisor Mike Jenkins over exceeded my expectations. He meet me in the service lane, ( prior to the shop opening) listened to my concerns, and opened the ticket for service.. I am super impressed with the level of service I receive each and every encounter. Thanks, More

X5 Service I brought my X5 in for service and my service advisory (Balazs) was very professional and kept me updated at all times with the progress of my BMW. H I brought my X5 in for service and my service advisory (Balazs) was very professional and kept me updated at all times with the progress of my BMW. He went above and belong to get my vehicle completed on time give me exceptional service. More

Orange light On my way home from an early Saturday morning appointment, an orange light appeared on my BMW dashboard. I called BMW and asked for an emergency chec On my way home from an early Saturday morning appointment, an orange light appeared on my BMW dashboard. I called BMW and asked for an emergency check-up. I was pleasantly surprised to call and told to bring my car into the shop that day by 11:00 a.m., the time I chose. When I arrived Mr. Jenkins met me and reached for my keys. He escorted me into the waiting area where I ordered a snack and drink and I went to the Customer Waiting Room. My car was eventually adjusted and returned to me in a timely manner. Thank you, Mr. Jenkins! Thank you Passport! Satisfied Customer More

Routine service for 2014 BMW 4 Series Convertible Passport has been my exclusive dealer since the early 1980's, through six or seven 3 Series and 4 Series Convertibles; Keith Renner in the Service Dep Passport has been my exclusive dealer since the early 1980's, through six or seven 3 Series and 4 Series Convertibles; Keith Renner in the Service Department is the best -- caring, responsive, and a nice guy; he's taken care of my BMW's brilliantly for decades; I hope he never leaves Passport; I intend not to. More

Service Repair Jennifer Lopez gave great customer service and the Enterprise loaner site was excellent too!!! Would definitely visit them again. Dealership was clean Jennifer Lopez gave great customer service and the Enterprise loaner site was excellent too!!! Would definitely visit them again. Dealership was clean and friendly too. More