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Passport INFINITI of Alexandria - Service Center

Alexandria, VA

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68 Reviews

68 Reviews of Passport INFINITI of Alexandria - Service Center

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November 12, 2020

I TRULY ENJOY COMING HERE, THEY ARE VERY GREAT WORKERS, THEY REALLY CARE ABOUT YOU AND YOUR CAR. THANK YOU, CAN WAIT TO SEE THEM FOR MY NEXT SERVICE!!!! More

by shon104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chesney Hellmuth, Brian Dileo
November 08, 2020

Great customer service... very friendly and helpful....came from Philadelphia to purchase my car and it’s great I highly recommend this dealership to anyone More

by Chill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Valdovinos
October 15, 2020

I’m new to area and needed an oil change and inquired about my tire light. I experienced excellent customer service and explanation of all services needed/recommended. More

by rosemsloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dileo
September 12, 2020

I am very satisfied with the service I received from Garry at Infiniti of Alexandria. He was polite, knowledgeable and provided excellent customer service. Thank you, Garry. More

by Msmonroe828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry
June 16, 2020

Drew was excellent. Great customer service. Very friendly environment at the service center. I will be back for all my car services highly recommended. Thx More

by Marcia_jackson
Recommend Dealer
Yes
Employees Worked With
Drew
June 05, 2020

The staff does not seem to be pushy or forceful in representing Infiniti. They are friendly and accommodating and seem to be eager to serve in whatever capacity needed. More

by Durango
Recommend Dealer
Yes
Employees Worked With
African-American Cashier in the Sevice dept. For Infiniti and Gary Drummond Service rep.
March 15, 2020

Great service I have always had a positive experience at Passport Infiniti, when bring my car in for service or repairs, and will continue to do so as long as I own More

by jevanosky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Wallace
November 10, 2014

What a sorry Excuse for an Infiniti Dealership What a sorry excuse for a dealership. Took my QX in there twice. Both times they could not figure out what was wrong. They left the car with grease More

by krill74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ALL
October 21, 2014

Highly recommend this dealership! I purchased my first and second Infiniti here, and would highly recommend this dealership for anyone looking for a new or used Infiniti. The customer More

by curlymom46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bond, Kevin Hall
October 16, 2014

Love My Car Love Passport Infiniti The sales and service team at this dealer are the very best. Jon Connor is the service department is great. They pay attention to every little problem More

by citigreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Connor
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