Pat Lobb Toyota of McKinney

Personal were fast and efficient, my truck was serviced quickly. my service adviser Austin was honest and professional. quickly. my service adviser Austin was honest and professional. More

Just had a phenomenal experience with Louis Nelson. I originally reached out online and exchanged texts with him. He was responsive and provided the information I requested. While he was busy, I got I originally reached out online and exchanged texts with him. He was responsive and provided the information I requested. While he was busy, I got a message from James Brown, the Internet Manager to ensure I was taken care of. This all took place on Wednesday. I visited today, Friday, with my wife and Louis had all the options pulled up and ready to show. We settled on a Silver Grand Highlander Limited. The Pre-Owned Director, Victor and Sales Manager, Tony provided a very fair and easy deal up front and Antonio, the Finance Manager was very efficient and completed paperwork timely! We are very happy and cannot thank the staff mentioned above for the Great Experience! How car buying should be! -Clark Family. More

Great customer service! I have been a customer for over 15 years. Pat Lobb is a great man whom I respect dearly. I need to mention some employees that go above and beyond I have been a customer for over 15 years. Pat Lobb is a great man whom I respect dearly. I need to mention some employees that go above and beyond to make a great experience for me and my family. James Brown always takes my phone calls and goes above and beyond! Steve Hurst a great friend who is always there for me providing Excellent Customer Service. George (RF) Mogollon who has always given me excellent advise and a true friend. Lastly my dear friend Ken Sisk whom I trusted for many years that always took care of me and my family. Rest easy Ken you're missed 🙏🏻 Thank you Pat Lobb of McKinney! More

Purchased a gently used Lexus from dealership in April, 2024. Pleasant sales person. The challenges began - and continue - post sale/closing. Despite repeated phone calls and emails to management, the d 2024. Pleasant sales person. The challenges began - and continue - post sale/closing. Despite repeated phone calls and emails to management, the dealership has not been able to produce license plates. Personal information was sent to a person in Alaska - details regarding the purchase and sale of a vehicle along with personal contact information. Seemingly helpful managers promise to resolve this issue, but fail to follow up and produce plates. Another customer of this dealership - the random person who resides in Alaska - shared her frustruations regarding the same sert of circumstances. Where are the plates, Patt Lobb Toyota of McKinney? More

Wife’s car needed scheduled maintenance following a road trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. A few days later I drove the vehicle and he tried to get it figured out on the drive, but said he was certain it was a bad sensor. He scheduled me at my earliest convenience and we brought the vehicle to him today. He got everything handled and got our car serviced and repaired and back in my garage for my wife’s work week which starts tomorrow. I came up while my wife was waiting and asked him to turn off the “enhanced engine sound” on my new tundra and he immediately took it back and got it done within 5 minutes. Also needed a part and he walked me over to Shelby in parts, who was eager to help me and get my parts figured out. Thank you. Communication, friendliness, willingness to help and excellent product knowledge are just a few of the many traits which he has and which I like. My only “go to” service advisor at this dealership, and will continue being so, as long as he is around! Thank you Cannon! More

Awesome experience! Everything was very efficient and enjoyable. Rodney really goes the extra mile to take care of customers. Everything was very efficient and enjoyable. Rodney really goes the extra mile to take care of customers. More

Awesome experience! Oscar in finance is the most helpful and patient manager I have ever worked with. Super knowledgeable and friendly! Oscar in finance is the most helpful and patient manager I have ever worked with. Super knowledgeable and friendly! More

Marco did an amazing job getting me my new beautiful car! The quote he gave me was much better than other Toyota dealerships I went to. This is my second car I’ve got from Patt Lobb and they have taken amazi The quote he gave me was much better than other Toyota dealerships I went to. This is my second car I’ve got from Patt Lobb and they have taken amazing care of me. I appreciate you all so much! More