Pat Lobb Toyota of McKinney

I had my appointment at 8:00am the service person was very nice. He is best very nice. He is best More

unethical practices of the Toyota dealership in McKinney. I wrote a check in Dec of 21 for a 22 Tundra TRD pro. At that point I was told I was number 4 on the list and would probably be 3rd as the person ahe I wrote a check in Dec of 21 for a 22 Tundra TRD pro. At that point I was told I was number 4 on the list and would probably be 3rd as the person ahead of me worked for the dealership and they would honor customers first. The first truck that came in was supposedly passed by other people on the list and it could be mine for an additional 15K above the signed agreement, which also included a market adjustment above MSRP. When questioning it and asking to speak to the GM, a phone call minutes later stated it was sold. Today I was told they would not confirm my order on the list and stated there were several people ahead of me. Bottom line they are not honoring the list for people that signed up and simply offering the truck to the highest bidder. If I would have known this ahead of time, I would have never got on their supposed list to begin with and would probably be closer to owning my truck with a more reputable dealer. More

Braden was friendly, knowledgeable and very helpful in all areas of this car purchase. He kept me informed and answered all my questions as we waited for the perfect car to arrive. all areas of this car purchase. He kept me informed and answered all my questions as we waited for the perfect car to arrive. More

Johnny was very informative and answered all of my texts and phone calls in a timely manner. Everyone at the dealership was welcoming and kind. Nice play area for children in the dealership. and phone calls in a timely manner. Everyone at the dealership was welcoming and kind. Nice play area for children in the dealership. More

Excellent seller. He sold us 3 cars in less than a year and always taking care of our family needs He sold us 3 cars in less than a year and always taking care of our family needs More

Very efficient and thorough. They are friendly and courteous. I would really recommend them to my friend. They are friendly and courteous. I would really recommend them to my friend. More

Spent a while in the dealership and not one second did I feel uncomfortable or nervous about my purchase. Every person I met in the dealership was fantastic including Antonio in Finance. We've had awesome p feel uncomfortable or nervous about my purchase. Every person I met in the dealership was fantastic including Antonio in Finance. We've had awesome purchases at another Toyota dealership but felt even better at Pat Lobb. Hopefully this vehicle lasts us a while but would always recommend going here to all our friends and family. Thank you again Steven Boyd it was a pleasure working with you and God bless you and your future. More

Been searching for a vehicle since early May . Steven was on top of providing me information on ALL of the questions I had . These are frustrating times to be purchasing a vehicle but Steven chang Steven was on top of providing me information on ALL of the questions I had . These are frustrating times to be purchasing a vehicle but Steven changed all of that for me. From test drive to out the door was only just over an hour. So excited to pickup my new vehicle on my birthday. Will recommend Patt Lobb and especially Steven to anyone looking for a vehicle More

I really liked the experience I had woth the dealership. It was easy and no pressure to buy before I was ready. Everyone was friendly, kind and knowledgeable. My only concern I had with the dealer, was the It was easy and no pressure to buy before I was ready. Everyone was friendly, kind and knowledgeable. My only concern I had with the dealer, was the required dealer add ons. Other dealers have them too but in comparison with another Toyota dealership, theirs was only $888 vs the nearly $2500 in add-ons with this one. More

The dealership is very nice my salesman Steven Was very helpful and took care of all my needs it was fast easy and pretty painless one of the best carbine experiences I’ve had in my life so far helpful and took care of all my needs it was fast easy and pretty painless one of the best carbine experiences I’ve had in my life so far More