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Pat Lobb Toyota of McKinney

McKinney, TX

4.8
5,652 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb ...
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,652 reviews

September 20, 2020

Pat Lobb Toyota is a great dealership! Everybody is helpful and friendly. I’ve now done 2 deals with them (1 lease and 1 purchase). Patrick and team are very professional and make the process smooth an More

by Toyota999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Harte
Sep 20, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

September 20, 2020

Horrible service, he did not honor the internet price, he told me, that internet manager made it an error on the price. This is the second time in this dealership and I was treated the same way both times, I More

by Miguel Concha
Recommend Dealer
No
Employees Worked With
Sid Waldrop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Pat Lobb Toyota of McKinney responded

Hello Miguel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us so we can learn more about your visit? Pat Lobb Management Team 214-544-8696 socialmedia@toyotaofmckinney.com

September 20, 2020

Good experience. Traded in my Camry for a used rav4. Excellent service and good communication. The suv is certified and got a good price for it. More

by Angierosy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Waldrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hasan Amarneh
Sep 20, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

September 19, 2020

Worked with Rob and couldn’t make a deal but a month later the vehicle I was looking at was still there and it was reduced in price! I ended up buying and am very happy with my purchase. More

by terriherod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Lewis
Sep 20, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to provide a positive experience. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

September 19, 2020

Rob was great to work with! He worked hard to get us the best deal. I would definitely recommend him to anyone who wants to buy a Toyota! More

by ARomero
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Lewis
Sep 20, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Rob here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

September 19, 2020

Great customer service very professional and Very friendly. Made our car decision making super easy and painless. We’ll definitely come back in near future for all our future cars. More

by Americasblinds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hasan Amarneh
Sep 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Pat Lobb Toyota of McKinney are glad to have you as a customer. “The Right Choice” Pat Lobb Management Team

September 19, 2020

It’s a drive for us since we’ve moved to Prosper but we are happy to do it because Molly is so awesome and we love working with her. We trust what she tells us and, without asking, she finds coupons for us More

by luvbndad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly (10 stars!)
Sep 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! “The Right Choice” Pat Lobb Management Team

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September 18, 2020

We had made an appointment with Patrick to test out a specific car and with pretty restrictive financials. Patrick was waiting for us when we arrived, a bit earlier than scheduled. And, he and our financ More

by TJEssary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Harte
Sep 18, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Patrick and Antonio. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! “The Right Choice” Pat Lobb Management Team

More
September 18, 2020

Had a tire issue on my new truck with the tpms light coming on. I called they were able to get me right in on the same day. I didn't have a hole in the tire that they could find so they aired it up and More

by Danwhln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Sep 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

September 18, 2020

Best experience I have ever had with any dealership! Friendly knowledgeable, helpful, very good prices! I had an unexpected problem that needed to be fixed that same day and the service manager David ma More

by Aaron Headley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AGrin Neani, Brian Brown
Sep 18, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Aaron! We are so glad that David and AGrin had the opportunity to work with you to make your experience with us a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

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