Pat Lobb Toyota of McKinney

From my first internet inquiry, This dealership was heads and shoulders above the rest. I scoured the greater dallas area...EVERY toyota site was visited...most with a car or two that met my needs and price, and shoulders above the rest. I scoured the greater dallas area...EVERY toyota site was visited...most with a car or two that met my needs and price, But the McKinney location was superior. From the moment I pre-qualified on line to the time we were handed our keys, the sales team was dedicated to making the Toyota experience a professional and relaxed one. Most dealers have many fine quality cars but this dealership has fine quality people who represent their company in such a positive way. They explained every step, showed us every bit of information and even took care of our son as we navigated the process. A+ A+ for Vanessa in Finance too! Thank you Toyota Team...we love our new Highlander! More

Matt Scott was a wonderful and friendly salesman who cared very much about the quality of vehicle that was being sold to us. There is not another salesman I have met in my life yet that was more honest cared very much about the quality of vehicle that was being sold to us. There is not another salesman I have met in my life yet that was more honest than him. He is the one I would recommend buying a vehicle through everytime. Thank you Matt! More

Fantastic Experience! jim palmer was so friendly. he had the car ready when we walked in. im a customer for life. go to pat lobb for all your auto needs the car ready when we walked in. im a customer for life. go to pat lobb for all your auto needs More

Everyone at this dealership is awesome. Our salesman, Anthony McPhearson was the best! he keeps following up with us even after we have purchased the car. The finance department was very organized and ou Anthony McPhearson was the best! he keeps following up with us even after we have purchased the car. The finance department was very organized and our finance personal was extremely courteous. we got a great deal on a used RAV 4. I love my car! Thanks to Anthony and everyone at Pat Lobb in McKinney. I would highly recommend this dealership to anyone. Oh, and the dealership is designed around the "being green" concept. It is beautiful. Cindi Rush Denton, Texas More

My son and I recently purchased a Toyota Tundra from Pat Lobb Toyota and could not have been more pleased with the overall experience. Our salesman, David was knowledgeable and patiently answered all of my Lobb Toyota and could not have been more pleased with the overall experience. Our salesman, David was knowledgeable and patiently answered all of my sons questions. I would definitely recommend buying from David and Pat Lobb Toyota. More

We had a 2008 Highlander and loved the car, but wanted a few more bells and whistles than our base model, so the only decision we needed to make was which one. Everyone at Pat Lobb Toyota that we interacted few more bells and whistles than our base model, so the only decision we needed to make was which one. Everyone at Pat Lobb Toyota that we interacted with was courteous and helpful and really cared about our experience. After agreeing to purchase one particular car, we made a last minute change and they didn't miss a beat. The car was ready when we agreed to pick it up and a couple of small issues with the exterior were addressed quickly. Alex, in the service department, spent lots of time with us going over the features that we weren't familiar with and enabling blue tooth on both of our phones. I don't know if it was just by chance, or because I was there on a weekday, but I had the opportunity to meet Pat Lobb and I understand why every employee treats the dealership as their own. He has instilled a team mentality with everyone there and I truly believe that they want to make your car buying experience as pleasant as possible. I was surprised to find out from Alex that the dealership offers free car washes for all Toyotas. The only car buying experience I've had that compared to this was at the old Park Place Dealership when I bought a used Audi convertible and was treated like I was buying a Bentley. I spent a little more money than I wanted to, but my wife is extremely happy and the overall experience was first rate. More

This is my second purchase at Pat Lobb. I purchased my 2010 Prius via the web and Larry Parks with total and complete ease. Larry is very easy to work with, very direct and no running around. Gets to the 2010 Prius via the web and Larry Parks with total and complete ease. Larry is very easy to work with, very direct and no running around. Gets to the bottom line right straight away. I was in requirement for a new 2011 Tacoma, and Larry yet again made the whole process seamless. Very professional and his customer service is impeccable. Thank you Larry for making my purchase on this Tacoma the same as my Prius! Easy!! I also love your service department. I had a issue with my Prius, and the service director Arik R. Florczak took care of me within 25 min of my email sent to him with my concern. This is a dealership that cares about it's customers. Reason being why I bought my second vehicle last week the 2011 Tacoma. I will highly recommend this dealership to everyone I know. Robert J Sargeleski More

The Pat Lobb dealership goes above and beyond any other - anywhere! Whether buying or service NONE compare, Spike is the best and very patient even with my wife and her dealings with the Pat Lobb dealershi anywhere! Whether buying or service NONE compare, Spike is the best and very patient even with my wife and her dealings with the Pat Lobb dealership, she is very satisifed. I must have looked at 6 or more cars in several visits over time before buying my Corolla. Got a DEAL! Also called him when even going to other dealerships and got advise about different things to watch for at them, He knows just what they will try and pull, that HONESTY brought us back. Honest sales and service. If you want exceptional customer service, Pat Lobb is where to go. We have bought 3 vehicles here in the past 2 years and have NO complaints, they take care of ANY issues that might pop up. Always feel welcome buying parts, service or just touching base with any employee that works there. I can even drop in just to say hello, and all the employees I stop take time for me. I mean ABOVE and BEYOND...... Thank You Pat Lobb! More

We will travel 40 miles through two counties, past other Toyota dealers to get to Pat Lobb Toyota in McKinney to purchase and have serviced our new Toyota Priuses. Spike has gone out of his way to help us g Toyota dealers to get to Pat Lobb Toyota in McKinney to purchase and have serviced our new Toyota Priuses. Spike has gone out of his way to help us get the best vehicle for our needs for the best price, letting us take all the time we needed to decide. After the sale, he is personally just as available and helpful to his customers for any questions or problems that need to be solved. He is knowledgeable, honest, friendly and a straight-shooter who is a person of his word. He is a professional who makes it easy for you to get exactly what you need, and he follows up with you to make you are taken care of properly. I highly recommend him to everyone. Mike Weiss of the body shop is another caring Pat Lobb employee of integrity we are happy to recommend. He not only professionaly assessed our exact repair needs after our 3-month old car was side-swiped by a hit and run driver, but also saw to it that our vehicle was fixed and restored to its previous glory quickly, for a fraction of the quote we had received from an unscrupulous body shop dealer closer to our home. The Service Dept personnel -even guys who open your door and escort you inside - are polite, helpful, honest and go above and beyond to do whatever it takes to fix a problem to our satisfaction. Their service hours on Saturday are great. We feel pampered whenever we come to the Pat Lobb facility; the building is an interesting and enjoyable place to visit, being an eco-friendly LEEDS certified building, unlike other old dealerships with noisym smelly and depressing waiting rooms. I haven't had such wonderful service since I owned an expensive luxury vehicle years ago, and feel like we are always treated at Pat Lobb as good as if we were a member of their own families. More