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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 23, 2021

Excellent customer service from the first contact to the end the for the service was faster than expected the person who took care of me Was very nice and and helpful More

by Youlida3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

March 14, 2021

Cannon in service department is extremely friendly and knowledgeable! He always follow high standards and set the right expectations. Trust worthy and reliable Thanks Cannon! More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon
Mar 14, 2021 -

Pat Lobb Toyota of McKinney responded

JjJ, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cannon met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice” Pat Lobb Management Team

March 11, 2021

Outstanding customer service, fast efficient and courteous staff. From beginning to end. Driving into the service area I was immediately met with an associate within seconds! Then, helped with a ser More

by Tacoma Truckers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hann
Mar 11, 2021 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

March 10, 2021

Very organized in a nice environment. Good coffee. Interesting cars in the show room. Very friendly service. And a very comfortable showroom that is well light. More

by Jerry.henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Pat Lobb Toyota of McKinney responded

Jerry, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice” Pat Lobb Management Team

March 09, 2021

Staff was very attentive, courteous and seemed to value my time. Could not expect better service. Cannon was very well mannered and knowledgeable about his responsibilities. More

by fainbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannon Campbell , Brian Brown, Carlos Carroll
Mar 10, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Cannon and the rest of our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

March 09, 2021

I have been a long time Lone Star Toyota customer. I was curious why the service writer I had before was never there when I returned. I was reunited with a very good writer. The drive was worth it . First c More

by Peterkelly79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy H., Brian Brown
Mar 10, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! “The Right Choice” Pat Lobb Management Team

March 08, 2021

Scheduled a service visit and arrived on time. Received vehicle back a short time later. All is well at present. Cannon the service adviser is a good guy. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
Mar 08, 2021 -

Pat Lobb Toyota of McKinney responded

Tom, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

March 06, 2021

The whole staff were very friendly! Made the service process fast and easy. Pricing was great. Would not take my vehicle anywhere else. My vehicle is driving like new and they did great work. More

by barnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Argin
Mar 07, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

March 04, 2021

Cannon is great to work with!! Great service and timing was fantastic. The price of the tires was fabulous. Couldn’t be happier and the boy is so happy. More

by Dkrthengvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonalou Young
Mar 04, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

March 04, 2021

Easy Newsome is the man! Seriously, I never realized that service representatives were actually concerned with developing relationships with customers until I met this guy. While I was checking in my c More

by harrissee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Mar 05, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Easy in our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

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