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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,499 Reviews

1,500 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 08, 2021

Great experience and service by Easy Newsome. I got out of there very quickly, and felt like everything was discussed properly. I will continue to go to this location. More

by Mo86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Jan 08, 2021 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice” Pat Lobb Management Team

January 07, 2021

Regular service. Got right in and out. Thanks Joel Casper. Explained everything that was done and prepped me for future visits for regular maintenance service More

by Frito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Jan 07, 2021 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

January 06, 2021

Always a warm friendly greeting. Clear explanations and expectation settings. Tammy our service writer is an absolute professional! I’ll seek her advice again. We will be back there soon. More

by markt1809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
Jan 06, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tammy and the team delivered such a great experience! “The Right Choice” Pat Lobb Management Team

January 06, 2021

Excellent service both during & after sales. Always shown customer first as a preference. I Highly recommend and in future if I need to buy new vehicle will go with this group only. More

by Abhaybaheti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fulgoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Tony Yazbeck, Brian Brown, Chuck Warner
Jan 06, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice” Pat Lobb Management Team

January 02, 2021

Super easy to set appointment online. Dropped off vehicle with friendly adviser for basic warranty service. Waited inside and enjoyed some free coffee while doing some work at isolated table. Everyone workin More

by grogomites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Jan 03, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

December 30, 2020

Fast, friendly service. Always punctual. Vehicle is ready when they say it will be. Everyone demonstrates professionalism and courtesy. I highly recommend this dealership to my friends and family. More

by Jan
Recommend Dealer
Yes
Employees Worked With
Worked with service department only
Dec 30, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

December 29, 2020

Awesome service, Cannon Campbell got me in and out in 30 minutes for an oil change and tire rotation. Nice! Will be coming back again! More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
Dec 29, 2020 -

Pat Lobb Toyota of McKinney responded

Lucy, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Cannon was able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

December 27, 2020

I have had excellent service on several occasions from this location. Service advisor Tammy Mitchell has been very helpful in making sure that everything goes as well as it should. No problems. Thanks. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 28, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

December 25, 2020

Left my car due to a rattling noise. Mike had a diagnostic early next morning. Service was quick & great and i will definitely recommend them More

by p26duque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 27, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

December 25, 2020

11 years in the Tacoma. Just over 200k with a recipe for making it to 300k as we continue to work with the team in McKinney. More

by Kimberly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Molly
Dec 27, 2020 -

Pat Lobb Toyota of McKinney responded

Kimberly, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Congratulations on rolling over to 200k with the idea of it making it to 300K! “The Right Choice” Pat Lobb Management Team

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