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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,499 Reviews

1,499 Reviews of Pat Lobb Toyota of McKinney - Service Center

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December 13, 2020

Very friendly, fast and efficient service department. Been going here since they opened opened up. I would recommend this dealership to anyone looking for a good one. More

by shagenbrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Yazbeck
Dec 15, 2020 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice” Pat Lobb Management Team

December 11, 2020

First rate dealership. Everyone one from the receptionist to top management are focused one making sure you have a great experience whether you are there to just look. Ckose a deal, or get your More

by marchaley1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Brown
Dec 12, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice” Pat Lobb Management Team

December 11, 2020

Superior service representatives and technicians that perform outstanding repair work. Really fair pricing and major repairs on our Camry was completed the next day. Molly, service representative, and St More

by Reub42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly and Steve
Dec 11, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

December 11, 2020

I had a Great experience at Pat Lobb Toyota in McKinney. I was in and out in less than 1 hour! Dealership is always clean and inviting. More

by tblyth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flenard Newsome
Dec 12, 2020 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

December 08, 2020

I got in quickly for an oil chsnge and tire rotation. I needed a 30,000 mile service so I left my car. I was surprised how quickly it was done. I am happy it was a good experience. More

by Karen Dewey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service man Mike was vety nice.
Dec 08, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us, Karen! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

November 28, 2020

Service advisor Kevin Cardenas did an excellent job on bringing me in and out as soon as possible. I came all the way from Louisiana to bring my cars to him. I am so satisfied with his customer service th More

by Pablo Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Nov 28, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, Pablo, we appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

November 25, 2020

We have always had great service with Pat Lobb Toyota. Their service is generally quick turnaround time. They gave us exceedingly better rates than Toyota of Plano when we came in to lease our vehicles. E More

by Jablas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Nov 25, 2020 -

Pat Lobb Toyota of McKinney responded

Jablas, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

November 24, 2020

My experience at Pat Lobb in McKinney is always excellent. I feel that all employees especially Arik Florczak and George Mogollon care about my family. More

by D.McCallister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

November 23, 2020

Knocked out a factory recall on my 2018 Tacoma fuel pump with scheduled maintenance, and military discount. Toyota of McKinney stands behind products, service, and it’s Veterans. I bought the truck here new More

by dparsons71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jurs
Nov 24, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

November 21, 2020

Joel was awesome ! My truck was in for a recall . He gave me a loaner for the day and delivered my vehicle before the promised time ! More

by Debbie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Nov 22, 2020 -

Pat Lobb Toyota of McKinney responded

Debbie, Thank you for your business and this review. We're happy to hear Joel and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

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