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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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October 09, 2020

Our service agent, Tammy, was very friendly and efficient. The service work was completed in a timely manner. I do trust the service crew at Pat Lobb Toyota. More

by bruce.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy in the Service Dept.
Oct 10, 2020 -

Pat Lobb Toyota of McKinney responded

Bruce, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

October 07, 2020

Customer services listens to you and discusses services you may need. They understand your time constraints and you may not be able to leave your vehicle right now. More

by GaryV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell, Service Advisor
Oct 07, 2020 -

Pat Lobb Toyota of McKinney responded

Hello Gary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

October 06, 2020

Appointment made , 10 minutes later at dealership , oil change done quickly ! Provide my next service needs with prices listed , glad to know ahead of time. Thanks More

by catfishcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Oct 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

October 05, 2020

Hi I was here for my 1998 Toyota Corolla for Diagnostic Hi I was here for my 1998 Toyota Corolla for Diagnostic check Joel Casper service advisor really nice person, did my car Diagnostic and told me ever More

by Ali
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Oct 05, 2020 -

Pat Lobb Toyota of McKinney responded

We appreciate your business, Ali, and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

October 01, 2020

I had a awful experience at a different Toyota dealer who refused to address and fix my vehicle. I decided to try Pat Lobb’s and not only did they find the issue right away, they fixed it the same day and in More

by April R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

September 25, 2020

One call to Tammy and all was handled. Her follow up is always excellent. She represents the dealership in an excellent way. Service completed in a fast, friendly and efficient manner. More

by rudyrosman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Tammy
Sep 25, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

September 23, 2020

My service manager Molly is excellent and very easy to work with . She helps with car issues and she is dependable. She listens to my concerns. More

by blrodgerscpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly S. In service
Sep 23, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Molly here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

September 19, 2020

It’s a drive for us since we’ve moved to Prosper but we are happy to do it because Molly is so awesome and we love working with her. We trust what she tells us and, without asking, she finds coupons for us More

by luvbndad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly (10 stars!)
Sep 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! “The Right Choice” Pat Lobb Management Team

September 18, 2020

Best experience I have ever had with any dealership! Friendly knowledgeable, helpful, very good prices! I had an unexpected problem that needed to be fixed that same day and the service manager David ma More

by Aaron Headley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AGrin Neani, Brian Brown
Sep 18, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Aaron! We are so glad that David and AGrin had the opportunity to work with you to make your experience with us a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

September 18, 2020

Had a tire issue on my new truck with the tpms light coming on. I called they were able to get me right in on the same day. I didn't have a hole in the tire that they could find so they aired it up and More

by Danwhln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Sep 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

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