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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,498 Reviews

1,498 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 15, 2020

This dealership is very efficient & quick when u need service. Service dept. employees are very friendly & efficient. My husband has purchased 2vehiciles from Patt Lobb & felt like he got a very fair More

by debcantrell55
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2020 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of Mckinney! “The Right Choice”

May 14, 2020

Josh “red” took care of my needs and was very professional from start to finish, was very upfront and clear about what was happening. I will be back. Highly recommended. From the management staff More

by Boydsteven
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh “red”
May 14, 2020 -

Pat Lobb Toyota of McKinney responded

HI, We appreciate your business and our team looks forward to serving you again soon! “The Right Choice”

May 14, 2020

Pat Lobb if McKinney is truly the best dealership I have had the pleasure to deal wit. I have dealership closer to my house but will visit Pt Lobb for my vehicle’s needs. The best hands down More

by W.nate47
Recommend Dealer
Yes
Employees Worked With
Joel Casper
May 15, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice”

May 12, 2020

excellent attention and service, and timely information about your vehicle. very nice waiting areas. this dealership is always distinguished by good customer service and attention. More

by Jose
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Harte, Brian Brown
May 12, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, Jose, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice”

May 12, 2020

Great experience as usual with Easy Newsome, as he is my 'Go To' guy for any services on my Toyota vehicles. He was a big help in getting my daughter's Camry back on the road. The service & tech's at this l More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas "Spike" Lipscomb
May 13, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of Mckinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice”

April 24, 2020

Great dealership!!! Bought car here and always use their service center. Molly is best service adviser ever. Always great sevice. Always get a five star rating from me. More

by 115cookiegirl
Recommend Dealer
Yes
Employees Worked With
Molly
Apr 25, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Molly and the rest of our team and don't hesitate to let us know if we can be of further assistance. “The Right Choice”

April 20, 2020

scammer dont trust this used car salesmen service manager wannabe. Sloppy service which left my seats greasy. When confronted they tried to clean it but stain More

by PL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arik Florczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Pat Lobb Toyota of McKinney responded

We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your visit? If you'd prefer to speak on the phone please contact David Jurs at 214-544-8696.

April 19, 2020

Mike, my service pro was very helpful and great with explaining the needs of my vehicle. The service team did great! Thank you for a great job and getting my vehicle done on time! More

by Chris.
Recommend Dealer
Yes
Employees Worked With
I didn’t work with other depts listed.
Apr 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of Mckinney. “The Right Choice”

April 17, 2020

Great Service. Complete. Very courteous, helpful and accommodating. Went out of her way to make sure my vehicle was serviced appropriately. Provided a loaner car. More

by troy.runmd
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Apr 17, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Molly took good care of you. Thank you again for choosing Pat Lobb Toyota of Mckinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice”

April 07, 2020

I had the 120k service performed on my 2012 FJ cruiser. "Easy" Newsome was my service Rep. he was very thorough in checking my national service history to ensure only the necessary services were performed. More

by Soak
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Apr 08, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know! “The Right Choice”

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