Tim O'Grady

I just wanted to give a big thank you to Kevin Bedford, John Ellis and Tim O' Grady for all their help. They took the time to listen to my concerns and worked with me to make sure everything was handled th John Ellis and Tim O' Grady for all their help. They took the time to listen to my concerns and worked with me to make sure everything was handled the right way. Appreciate the professionalism and patience. Thanks again for a wonderful total customer experience. More

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Diligent sales and business team that was very educated and personable to get me the deal I wanted. and personable to get me the deal I wanted. More

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Maricar was excellent throughout the whole process! I don’t think I’ve ever had an easier time buying a car in my life. The whole process was seamless, she listened to all my requests and responded to I don’t think I’ve ever had an easier time buying a car in my life. The whole process was seamless, she listened to all my requests and responded to emails quickly and we were able to walk out with an amazing Grand Highlander Nightshade that we love so much! Highly recommend using Maricar as she is really the best! More

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Where to begin. My wife and I were searching for a 2023 EV to beat the expiration of the $4000 tax credit. We looked at VW's Volvos, Teslas, and Pat Lobb Toyota had My wife and I were searching for a 2023 EV to beat the expiration of the $4000 tax credit. We looked at VW's Volvos, Teslas, and Pat Lobb Toyota had a Toyota bZ4x (I know, you've never heard of it either, but it's a solid car). We spent a week haggling with them on price, and finally I let them know on the final day to take advantage of the tax credit that we were either buying their car for $22,500 or driving to Austin to buy a VW ID.4 for the same price. They agreed. Then, after 3 hours of paperwork at the dealership they pull the switch-a-roo: they try to get their profit in the finance box. I have an 800+ credit score and they told me the best they could do was 8% on my loan. I called xx and got up to leave. Then, "Mo" said he could probably get me sub-6% if he got an exception from one of their lenders. After that xx, I felt like the dealership was dishonest for trying to screw me and I left. So, we have now lost the opportunity to get the $4000 EV credit that expires tonight and I guarantee you Pat Lobb will not sell that car unless they drastically discount it or send it to auction. Very bad business decision on their part to ruin a relationship for a car that they won't be able to sell now. Also, lesson learned on my end: I should have had back-up financing ready to go. But, dealerships have always been able to get me better rates. I WILL NEVER BUY A CAR FROM PAT LOBB TOYOTA IN MCKINNEY! BTW, their finance guys didn't know what the EV tax credit was. SMH. More

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I recently visited Toyota of McKinney to purchase a used Camry, and Fred, along with his manager Tim, helped me get a great deal on a great car. They were very kind, friendly, helpful, and caring. I highly Camry, and Fred, along with his manager Tim, helped me get a great deal on a great car. They were very kind, friendly, helpful, and caring. I highly recommend Fred and Toyota of McKinney. More

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Working with Matt was an absolute pleasure! He made buying a SUV for my wife fun and easy. He was transparent on what the Car fax report said. His honesty and humor were very much appreciated. He made buying a SUV for my wife fun and easy. He was transparent on what the Car fax report said. His honesty and humor were very much appreciated. We’re a Toyota household. We will refer our friends and family members to go see Matt Unger to purchase a used or new vehicle from Patt Lobb Toyota of McKinney. Also, the dealership is very close to our home. We will be back for our recommended service and repairs. It was a wonderful experience. We’re very happy and my wife is ecstatic 🤩 about her Toyota Venza! More

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Everyone was professional and courteous. Worked with me to get where we needed to be. Worked with me to get where we needed to be. More

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Maricar was so knowledgeable about the company and cars as well as friendly and supportive. She went the extra mile helping us with the information and pricing we needed to make our best decision. We are as well as friendly and supportive. She went the extra mile helping us with the information and pricing we needed to make our best decision. We are thrilled with our purchase! I have already passed her card on to others for them to connect with her for their next potential car purchases. Thank you for your professionalism, wonderful attitude, and service, Maricar! More

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Rodney is a guardian angel! ! he took is time and worked with us till the end, thank you so much!. ! he took is time and worked with us till the end, thank you so much!. More

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Respectful and caring of their customers. They were reasonable, and negotiable to my needs. Connor Dudley’s the man! He’ll get you taken care of They were reasonable, and negotiable to my needs. Connor Dudley’s the man! He’ll get you taken care of More

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