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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 09, 2023

Cannon was great and very helpful! !!! We always use him and will be back very soon! More

by Destiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Pat Lobb Toyota of McKinney responded

Destiny, It's great to hear that Cannon were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

April 08, 2023

Par Lobb Toyota in McKinney has always done a great job on their service for both of our cars. My husband had to have his Forerunner towed to the dealership late one afternoon recently since it could not b More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Pat Lobb Toyota of McKinney responded

LJ, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

April 08, 2023

Completed the service less than the time originally mentioned. Chose to 4 wheeled alignment and good thing because several were out of alignment. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Pat Lobb Toyota of McKinney responded

Chuck, Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 07, 2023

Pat lobb’s Toyota of McKinney has always been my first choice when it comes to my car service. In/out for oil change, wheels rotation and checkups within less than one hour. All the available service staf More

by hamarneh65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 07, 2023

Doing business with this dealership for several years. I brought my daughter’s Toyota in for service for the first time after purchasing at another dealership with a maintenance package. Fast, transparent More

by Bobbylong
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 05, 2023

Fast service. Courteous and was able to see me same day. Was in and out in under an hour for inspection and oil change. More

by Paulernest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

April 03, 2023

Scheduled the 10k maintenance on my truck: oil change, tire rotation, and general assessment. Was in and out in under one hour. Very quick and efficient. More

by jbsummers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lennon
Apr 04, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

April 01, 2023

Patt Lobb is always courteous, informative and helpful when it comes to servicing our vehicle. More

by revepecheurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

March 30, 2023

JP is the best advisor ever. Knowledgeable and a great communicator! I highly recommend him for anyone seeking a competent and honest service advisor More

by hector torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

hector torres responded

JP is the best advisor ever. Knowledgeable and a great communicator! I highly recommend him for anyone seeking a competent and honest service advisor

March 29, 2023

I used to go to this dealership for 17 years. And their services are excellent. More

by dps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lennon
Mar 29, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

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