Joel Casper

As usual, Joel Casper was quick and efficient getting me in and out for service on my Tacoma. He is someone I trust to give me good advice which is why I have Joel service our Highlander too. in and out for service on my Tacoma. He is someone I trust to give me good advice which is why I have Joel service our Highlander too. More

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On time and at cost stated. Which is great. Joel was excellent and reviewed everything with me. Which is great. Joel was excellent and reviewed everything with me. More

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This is the third vehicle I've purchased from this dealership. This latest experience can't be beat! Ivan and everyone surrounding him made a deal that pleased my high expectations. I love the vehicle dealership. This latest experience can't be beat! Ivan and everyone surrounding him made a deal that pleased my high expectations. I love the vehicle that Ivan recommended and adore the customer service at this dealership from top to bottom. Thank you!! 😁 More

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Thank you Joel, for being knowledgeable, reliable, trustworthy, and for providing an excellent customer service on each visit. trustworthy, and for providing an excellent customer service on each visit. More

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I arrived with no appointment and my service advisor got me in. He said there might be a 2 hour wait but he beat that by a lot. Great service, great care by Joel. me in. He said there might be a 2 hour wait but he beat that by a lot. Great service, great care by Joel. More

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I'm a satisfied owner of a 2016 Tundra and a 2026 Grand Highlander and both were purchased at Pat Lobb thru Bill Jenkins. Both experiences were great and they'll keep me coming back.. Highlander and both were purchased at Pat Lobb thru Bill Jenkins. Both experiences were great and they'll keep me coming back.. More

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Like always your service team took care of issue . Service advisor was on top of problem and notified me what was going on during the repair. Service advisor was on top of problem and notified me what was going on during the repair. More

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This dealership provides wonderful Customer Service with flexibility and kind attention to every detail. The Service Department takes great care of my car: Joel Casper listens carefully and helps me make go flexibility and kind attention to every detail. The Service Department takes great care of my car: Joel Casper listens carefully and helps me make good and timely decisions regarding maintenance of my car, assuring peak performance. For years I have purchased cars at this dealership and had each one serviced here over the years as well. Could not be more pleased with the fairness, efficiency, and courtesy this Team has shown me as a customer. EXCELLENT IN EVERY WAY! More

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Brought vehicle in for timely maintenance. Was immediately met in driveway and asked who I had an appointment with. My SA was promptly told and came out to greet me. My wait time was short and Was immediately met in driveway and asked who I had an appointment with. My SA was promptly told and came out to greet me. My wait time was short and checked out immediately. More

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Service Tech Joel is great, reflective of the entire dealership team. Very knowledgeable and professional dealership. dealership team. Very knowledgeable and professional dealership. More

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