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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,494 Reviews

1,494 Reviews of Pat Lobb Toyota of McKinney - Service Center

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February 15, 2023

Easy to schedule appointments or drive in without one. Greetings upon arrival are sincere and pleasant. My favorite is Tammy who takes care to keep my truck on scheduled maintenance. Each step is explaine More

by 39inbound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

February 15, 2023

Appreciate the call reminding me of my upcoming service appointment. They also got me in very quickly. Service and Tammy my service adviser are always great. More

by frankt121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

February 15, 2023

Very happy with it except high prices. Just learned oil change price went up. Need coupons More

by demgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Arik Florczak Service Director 214-544-8696 socialmedia@toyotaofmckinney.com

February 14, 2023

Pat Lobb is my go to dealership for sales and service. I had my vehicle serviced there yesterday 02/13/23. I was expecting to have it kept overnight, but the mechanic stayed late a completed all of the wo More

by eazymoney61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Feb 14, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

February 12, 2023

For an oil change that takes 3 hrs in Toyota of Richardson Pat Lobb will get you out in 1 hr which is amazing More

by cmaina2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

February 12, 2023

Cannon is a fantastic service rep. ..He's always looking out for what's best for me and my vehicle. This time I also dealt with the tire rep (Anthony I believe) and he was also great. More

by rocchietti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

February 10, 2023

Excellent service! ! Highly recommend you ask for Tammy in service!! I bring and recommend all family and friends to her!! More

by Egaguila1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Pat Lobb Toyota of McKinney responded

Quality customer service is always our number one priority, and we're happy to hear that Tammy always meets your expectations. Thank you for choosing Pat Lobb Toyota of McKinney; we look forward to having you as a valued customer for many years to come. Arik Florczak Service Director

February 09, 2023

Service was good, no hassle and it was quick. There were no appointment that was done but we were spared right away. Would definitely go back there again More

by MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Jenkins, Easy Newsome
Feb 09, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

February 08, 2023

The Service Advisor, JP, was great. They got my truck in and out. Great experience! More

by aparker31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for JP and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

February 04, 2023

From people that are setting an appointment, service writer, to the tech that perform the service, all in my option do a fantastic job! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
Feb 05, 2023 -

Pat Lobb Toyota of McKinney responded

Chuck, Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. Colson and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

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