Robert McMillan

The customer service at Pat Lobb Toyota has kept me happy and returning through 5 vehicles. I’ve been to other dealerships while traveling and we are blessed here in McKinney. and returning through 5 vehicles. I’ve been to other dealerships while traveling and we are blessed here in McKinney. More

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It looks like your mechanic did not take the skid plate off before doing the oil change and got oil on the skid plate.and wasn’t cleaned up off before doing the oil change and got oil on the skid plate.and wasn’t cleaned up More

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Appointment was on time. My advisor Mr McMillan checked me in advised me of some recommendations for my truck and advised me I would be ready in about thirty minutes. He info My advisor Mr McMillan checked me in advised me of some recommendations for my truck and advised me I would be ready in about thirty minutes. He informed me my truck was ready,I paid and I was on my way home. Very efficient. No pressure. I like that. Very professional. More

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My Toyota has only needled routine service. My experience with the service department has been excellent. The website is easy to navigate and make appointments. The service writers are knowledg My experience with the service department has been excellent. The website is easy to navigate and make appointments. The service writers are knowledgeable and the service is competed on schedule. The waiting area is comfortable. More

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Always great, fast and courteous service at Pat Lobb. Robert McMillan got me in without an appointment and my service was completed just as fast as if I had an appointment. Robert McMillan got me in without an appointment and my service was completed just as fast as if I had an appointment. More

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Their service department is excellent. I would highly recommend them to anyone. They also have a great inventory of new cars. I would highly recommend them to anyone. They also have a great inventory of new cars. More

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Best service department ever. Always done in timely manner Professional, excellent, BEST EVER! Thank you!!! Always done in timely manner Professional, excellent, BEST EVER! Thank you!!! More

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Good service in a just time for the service needed Excellent customer service by Robert / service advisor /technical in front desk needed Excellent customer service by Robert / service advisor /technical in front desk More

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Awesome service and customer friendly. Shop manager, Johnny, drove with me for 25 minutes to listen for a slight rattle so he could correct it. Robert McMillan is the service advisor I us Shop manager, Johnny, drove with me for 25 minutes to listen for a slight rattle so he could correct it. Robert McMillan is the service advisor I use for my warranty service and he is always professional, courteous, and thorough. I recommend this dealership for service. More

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Great customer service. Very friendly courteous customer oriented. The entire operation is very customer focused. Very friendly courteous customer oriented. The entire operation is very customer focused. More

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