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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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August 08, 2022

Made appointment this morning and they fit my truck in, as always great service and quick More

by Tamutundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

August 06, 2022

200k on my Sequoia. They take great care to make sure it lasts another 200k. Tammy M is my service manager and makes sure everything is done perfectly. Highly recommend. More

by lyobp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Tammy and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

August 04, 2022

I like the service, the people are very approachable and explain any issue or questions that we have. The service was quick. More

by Akxxxxa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

August 04, 2022

I had no appt but they entertain me right away. Richard McMillan is excellent and provided me the quote I needed to fix my car. More

by Genrico1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

August 02, 2022

Incredible service - appointment started right on time, the service was completed quickly and perfectly. Could not ask for a better experience. More

by mpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Arik met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

August 01, 2022

Easy process and good service. Very helpful and friendly shuttle service also. No problems or issues More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Aug 01, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

August 01, 2022

The service was really good. Explained clearly about service and maintained professionalism throughout the process. Provided shuttle service which helped to manage time. Apprecia More

by Syam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle van driver
Aug 01, 2022 -

Syam responded

Thanks for the service

July 30, 2022

They treated me exceptional. They went above and beyond in customer service, quality of work and prices for services rendered. More

by Missymunka73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

July 30, 2022

I just moved here from California and my 15000 service was needed EXCELLENT EXPERIENCE THANKS More

by Hyoung13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

July 29, 2022

Brought the vehicle in for 5000 mile/15 month service. They checked all the fluid levels and rotated the tires. No issues. No charge. No haste. 40 minutes. More

by cprascher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

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