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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,481 Reviews

1,481 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 16, 2022

Extremely professional service and customer care. Appointment was on time and actually less than the advertised and expected time period. More

by CLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

May 16, 2022

Robert my advisor was very helpful and considerate. He took the time to explain and go over everything that needed to be done. Overall a very good experience. More

by Weststarmoving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

May 16, 2022

Pat Lobby Toyota of McKinney has it's Magnificent Services. Nice professional environment and people. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
May 17, 2022 -

Pat Lobb Toyota of McKinney responded

Frank, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

May 14, 2022

They always keep me informed on my cars condition and the cost of services. They give me options when possible. More

by SHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tex Koelsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

May 14, 2022

So quick, efficient & friendly! ! After using another local dealer giving me the run around for 4 months, I took my car to McKinney Toyota and WOW… never looking back. This is my dea More

by mrscastellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba, Easy Newsome, Kevin Cardenas
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

May 14, 2022

Always on time and quality service. C Campbell always shows concern for me and my car More

by rlg315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

May 12, 2022

Worked with Robert McMillan, who was terrific. Everyone I dealt with was courteous and professional. Robert was knowledgeable, easy going and made it simple. I got my truck back thr very next d More

by brentqueen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pat Lobb Toyota of McKinney responded

Brent, Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 12, 2022

I was in and out in under an hour. Friendly staff. Great waiting area. No issues. More

by CHurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Joel and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

May 11, 2022

They deliver prompt and quality service. Customers are treated with respect and very professional in their dealings. More

by Reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

May 10, 2022

I appreciate the personal service every time return with my vehicle. Because we didn’t purchase from this dealership and we continue to receive outstanding service, I count this as a great service center. More

by osu.wheelie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

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