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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,479 Reviews

1,479 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 17, 2022

Service consultant, Robert, was outstanding! I arrived at 6 am and Robert was cheerful and very personable. More

by Lfisher008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

April 16, 2022

Went in for an oil change on my 2018 Tundra. Took about 20 mins. Service was quick and great. More

by brandon21navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Meece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Navarro, Kawa Yahia
Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

Brandon, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

April 14, 2022

I have been using the same service writer for the past three years. His name is Robert McMillan. He consistently delivers outstanding customer service as does the entire dealership. More

by Dominator1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again! Arik Florczak Service Director

April 14, 2022

Punctual, courteous, helpful, Easy Newsome was able to answer all of our questions. The dealership is clean. More

by bwright52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Easy and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

April 14, 2022

Nice dealership, clean they offer snacks and beverages while waiting in the lobby. People working there are friendly. I would like to go back there again and I will recommend this dealership to friends an More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

April 13, 2022

The service advisor Tammy was a blessing she took very good care of me and informed me about service on my Tacoma she was very knowledgeable about my truck . I would recommend Tammy and Pat Lobb’s Toyota More

by Gary Plano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Pat Lobb Toyota of McKinney responded

Gary, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Tammy was able to help, and we hope to see you again! Arik Florczak Service Director

April 11, 2022

The atmosphere friendly . I’ll take my truck in they let me know what they’re gonna do the communication is excellent my advisor Tammy Mitchell she’s awesome communicates good More

by jrvictory712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 11, 2022

I’ve always received fast, courteous and friendly service from Pat Lobb Toyota. I recommend them to everyone. More

by clbegley94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Apr 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Kevin and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 07, 2022

The service was amazing, I didn’t have an appointment but still received quick service. It was an extremely clean facility and made my short wait all the better. The staff was very friendly and made sure to More

by Lugnut565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Apr 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

April 07, 2022

Pleasant experience. Everyone Was so Kind and helpful. No waiting. Driver of Of the shuttle was great. More

by burnsnancy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Apr 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

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