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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,479 Reviews
Call Service Center (214) 544-8696

1,479 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 05, 2022

Robert is a great service advisor. He was able to help diagnose the problem with my 4Runner and get it fixed super quickly - even during these crazy times. I had the car towed on Frida More

by mikecaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

April 05, 2022

Excellent service, Alex in service was very professional, I’m very satisfied whit this dealer and the crew ! More

by Danielmunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
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Apr 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Alex, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

April 05, 2022

Most excellent! Jose was fabulous! As a bonus he Rescued my glasses from under the seat. More

by Vivian Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 04, 2022

Got right in on the servicing of my vehicle and the work was done in record time! More

by Aljmcelh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

April 02, 2022

Easy is great! Always helpful and friendly! Always come back to Pat Lobb for all my Yota needs! More

by Carl M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Apr 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

April 01, 2022

JP and the service team are trusted with both of our Toyotas. Always upfront and communicate clearly, never any unnecessary upselling. Between both vehicles I bet I’ve had 40+ maintenance visits and no More

by madduxfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 01, 2022

Always great service and love the soda machine and the always excellent speed with my repairs More

by Ajboyle77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

March 31, 2022

Great service Austin Reed was so professional and kind and was so helpful with lots of More

by Adelstanf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Austin here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

March 30, 2022

Always a pleasure dealing with JP when servicing my highlander. Professional, courteous service as always! More

by Rhonda.precord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad JP and our team were able to help, and we look forward to seeing you again! Arik Florczak Service Director

March 30, 2022

Approach immediately. Was well taken care of and informed of the services that were done. More

by Johnnyd874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Johnny. We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

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