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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,499 Reviews

1,499 Reviews of Pat Lobb Toyota of McKinney - Service Center

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February 06, 2022

This Dealership has earned our Trust, I know when I am told that there’s a problem on my Auto, there is a problem And I know we will be treated fairly, The Advisors are good, Thank you Tyge Anderson. A More

by Mrg3741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Manuel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

February 06, 2022

Chris took care of me promptly and professionally! He was polite and helpful. First rate service! More

by hardingary1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Feb 07, 2022 -

Pat Lobb Toyota of McKinney responded

Gary, thank you for your review and kind words for Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

February 03, 2022

Normally get service done at a different location, but due to timing it worked out better to bring my vehicle to McKinney. Great service, fast and friendly More

by sara.dimmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Pat Lobb Toyota of McKinney responded

Sara, We are very happy to hear Agrin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

February 01, 2022

Very courteous and efficient service as always. The service rep , Cannon, is dependable and helpful. More

by Carolg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Cannon, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

February 01, 2022

The service was provided without priorly made appointment. I simply showed up, requested simple service and my request was efficiently accommodated. Things were clearly explained, all my question More

by mirek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Feb 01, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

January 31, 2022

Our car was taken care of by a professional team in a timely manner and we were kept informed of all that needed to be done. More

by ejjaeger28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Arik Florczak Service Director

January 29, 2022

Very polite and professional service advisors. Took time to listen to concerns and provide answers. More

by Jelizondo25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Shimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

January 29, 2022

Everyone here is so nice and informative. They always make sure my car is in the best shape! More

by catherinenguyen600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cardenas
Jan 30, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

January 28, 2022

Excellent customer service platform. Reps listen to what you have to say. Work done as promised and on time. Good followup after completion. More

by watolany
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Jan 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

January 27, 2022

Ask for Joel. He had a trainee with him, and managed to supervise while also ensuring that my first visit to the shop was a positive one. Impressive. More

by bb42368p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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