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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 08, 2022

Had a brake job done (brake pads replaced). The job was fast and at a good price. More

by Toopsjordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

January 07, 2022

Had our first experience with service for our 2021 Highlander at Pat Lobb Toyota of Mckinney for 5,000 mile checkup. Service was great, associate’s were friendly, and service time fast and convenient More

by Claude
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Cannon and our team, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

January 07, 2022

Pat Lobb’s Toyota of McKinney is the best dealership in DFW area period. I had a chance to take my car to other Toyota dealerships including Toyota headquarters in Plano & Toyota of Richardson for routine More

by Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for this wonderful review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

January 07, 2022

Awesome customer service!!! They checked what I needed and offered solutions. The service was fast. More

by 03-recluse-waxier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 05, 2022

Very friendly staff. Agrin explained what work was needed to my car. He kept me informed and helped arrange shuttle service. The shuttle driver was also very friendly. I appreciated his service. Their More

by Sfrillici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Shimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Agrin and our team were able to help, and we hope to see you again! Arik Florczak Service Director

January 05, 2022

Always a pleasant experience. Great people. Excellent service. I have never had a problem with the dealership. More

by frankt121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Frank. We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

January 05, 2022

Customer friendly and fast thorough service. Clean waiting area. Quick check in and check out process. More

by VFranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

January 02, 2022

I am always taken care of by the service dept for my 2015 4Runner. My vehicle is an investment and if you treat it right by continuing to invest in it you will have the same Toyota for long life. I am always More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Jan 03, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate you taking the time to leave us a fantastic review. Thank you for sharing your thoughts about your excellent experience with Pat Lobb Toyota of McKinney. We truly appreciate your business, Melanie, and hope to see you again soon! Arik Florczak Service Director

December 30, 2021

Great customer service, easy check in process, comfortable lobby with work space and refreshments, over all great experience! More

by Shannon.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Bacon
Dec 31, 2021 -

Pat Lobb Toyota of McKinney responded

Shannon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

December 29, 2021

I took my vehicle in for service and also a loud cabin noise. They had a service person drive with me and confirmed the problem. My service agent is always great to work with snd very personable! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Jan 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Susan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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