
Pat McGrath Chevyland
Cedar Rapids, IA
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The sales representative demonstrated excellent listening skills. He was attentive to my requirements for a new vehicle. He exuded patience, care and understanding. I felt that he respected me as a potent skills. He was attentive to my requirements for a new vehicle. He exuded patience, care and understanding. I felt that he respected me as a potential customer. His kindness and sensitivity were much appreciated. He has earned my unconditional reommendation. Sincerely, Jon Reynolds More
The customer service experience at this dealership is really the best I've had at a new car dealer. I called a few times after the sales with questions, and the people were all very helpful, anxious to p really the best I've had at a new car dealer. I called a few times after the sales with questions, and the people were all very helpful, anxious to please, and informative about my answers. I feel I got a fair deal from this dealership, but not a great deal. However, would I get a great deal from any car dealer? I doubt it. I think I might have gotten a better trade-in on my old car from another dealer and I suspect that the ploy of "there's someone here who wants to buy your car, if you don't buy it today, you'll have to wait" was just that -- a ploy to put a bit of pressure on me. But since I thought it was a ploy, I don't think that factored into my decision to buy. I wasn't anxious to buy that day, so I would have walked away if I didn't think the price was right. That being said, though, I do feel I got a fair deal from them and I would recommend them to any one buying a car. I will be curious to see how the service people are because I have had iffy experiences in the past when I used a dealership's service department (not here but at other dealers). I will give their service department a try and see how it works out. All in all, this was a positive buying experience for me. Since I am new to Cedar Rapids, I was unsure where to go and I did check two other Chevy dealerships before coming to this one. I'm pleased that I shopped where I did. More
Great service and experience, this is a good place to find a car that you like but more important that you can afford, friendliness is a great feature this dealer has. find a car that you like but more important that you can afford, friendliness is a great feature this dealer has. More
The visits were pleasant without pressure. I did have to return to get air put into my tires 18 hours after purchase; I self-taught myself the radio and electronic instrumentation; and I had to return 48 ho return to get air put into my tires 18 hours after purchase; I self-taught myself the radio and electronic instrumentation; and I had to return 48 hours after purchase for accessories when I was led to believe the accessories would be completed prior to purchase. Overall, I felt comfortable with the experience. More
Pat McGrath negotiated well with us and our salesman was very knowledgable about the car. He also was very helpful after the sale helping us set up onstar and our bluetooth. The salesman seems to really c very knowledgable about the car. He also was very helpful after the sale helping us set up onstar and our bluetooth. The salesman seems to really care if we were happy and satisfied. It was a nice experience buying a car. More
Great people to deal with. I was very pleased with their attentiveness and positive assistance. I think the pricing was very fair and look forward to future dealings with them. their attentiveness and positive assistance. I think the pricing was very fair and look forward to future dealings with them. More
Mr. Hachey was knowledgeable, professional, and had a GREAT personality. Mr. Hachey did above and beyond, what I feel was expected, to obtain the best fit for us all the way around. All other personn GREAT personality. Mr. Hachey did above and beyond, what I feel was expected, to obtain the best fit for us all the way around. All other personnel (I don't remember their names) seemed most interested in providing to our needs as well. I definitely would recommend Mr. Hachey to my friends interested in buying a new/used car. The dealership was wonderful to work with and very clean from the sales floor to the garage floor! A very nice, rewarding experience! Thank you all and GM for providing excellent service and a beautiful, safe car. More
Brandon Berry did an outstranding job for us. He went above the call to make our purchase a plesant one. Our trade in was purchased new from Pat McGrath in 2006 so I quess you could say we were satisfied above the call to make our purchase a plesant one. Our trade in was purchased new from Pat McGrath in 2006 so I quess you could say we were satisfied. WE came back. Thank You Don and Jackie Butler More
I have a long standing relationship with this dealer and I feel very good and trusting when dealing with them. I have never had a bad experience with them and I can tell they want my business. Thank you. I feel very good and trusting when dealing with them. I have never had a bad experience with them and I can tell they want my business. Thank you. More