
Pat McGrath Dodge Country
Cedar Rapids, IA
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$$$ 5000 less trade value than another dealer 10-20-19, after reviewing some of the posts on google I noticed some bad reviews but decided to visit anyway. Unfortunately, I recommend you try anoth 10-20-19, after reviewing some of the posts on google I noticed some bad reviews but decided to visit anyway. Unfortunately, I recommend you try another dealer unless you want to loose money on your trade. I have a 2015 ram that kbb says is worth 15605-18074 trade value. The dealer asked what I still owed on my truck, red flag, which was 10000 dollars. After about an hour of wasting my time they said we can give you what you owe on your truck, 10000! What a bunch of crooks. I bet you would like to make 5000- 8000 on my trade. Buyer beware, be informed on what your vehicle is worth before dealing with these people or better yet save your time and don’t deal with them. More
Honest, Straightforward, and Helpful Service team is approachable and honest. They answer questions in the manner you request and are timely, straightforward and helpful. Recommend them Service team is approachable and honest. They answer questions in the manner you request and are timely, straightforward and helpful. Recommend them if need of FCA service. More
New car Chelsea was very easy to work with She was very pleasant. And was very helpful explaining all the features in the car and setting up the Bluetooth Chelsea was very easy to work with She was very pleasant. And was very helpful explaining all the features in the car and setting up the Bluetooth More
Edward "Skip" Prime is a great salesman Overall experience was good but with some bumps along the way a great deal was made. Edward "Skip" Prime was great for still being new to sales. I was Overall experience was good but with some bumps along the way a great deal was made. Edward "Skip" Prime was great for still being new to sales. I was impressed with the management team in honoring a mistake on the website that cost them out of pocket. So far sales after the sales is great they are getting my truck to put a bedliner in and give me a loner and I live 100 miles from McGrath. Go in and ask for Skip! More
Good service in service drpartment. Fast and knowledgeable. They don't stand behind what sales or financial people say about your warranty or go to bat for you over others in the company with e knowledgeable. They don't stand behind what sales or financial people say about your warranty or go to bat for you over others in the company with ethical issues. More
every thing was taken care of that I asked Steven was very help full and took care of every con sern that I asked him about. the time spent was less than what thay said and that helped me a lot Steven was very help full and took care of every con sern that I asked him about. the time spent was less than what thay said and that helped me a lot. More
Excellent service and treatment We drove from Dubuque to Cedar Rapids to deal with McGrath Jeep and it was well worth the trip! Great customer experience all around and the dealersh We drove from Dubuque to Cedar Rapids to deal with McGrath Jeep and it was well worth the trip! Great customer experience all around and the dealership is spotless. From start to finish we were impressed with the McGrath staff. Nice to see such good customer service!! More
Very Pleasant Very satisfied with the service. Gavin was very pleasant and knowledgeable about our selection. Gavin Included both of us in his responses to our que Very satisfied with the service. Gavin was very pleasant and knowledgeable about our selection. Gavin Included both of us in his responses to our questions. More
Service dept lacks much to be desired. I've caught service advisors in long drawn out lie and the advisor is, unfortunately, still employed there. I've been back over 10 times so they c I've caught service advisors in long drawn out lie and the advisor is, unfortunately, still employed there. I've been back over 10 times so they could 'try' a fix. During a routine differential service, they failed to put enough fluid in my rear end and I pulled a camper with said vehicle. More
I trust these people!! I think many of us agree that "trust" has to be earned. I have purchased my last 2 vehicles at McGraths and have had all service done there. I am p I think many of us agree that "trust" has to be earned. I have purchased my last 2 vehicles at McGraths and have had all service done there. I am pleased with the quality and the pre e of the service. I would highly recommend McGrath for the whole experience. Purchase thru service!! More