Pat Milliken Ford

Mark Hollar was great to work with, there was zero pressure and I drove there to purchase a certified blue used 2021 F150 from Mercer, Pa. Before I made the drive Mark answered every question I had ab pressure and I drove there to purchase a certified blue used 2021 F150 from Mercer, Pa. Before I made the drive Mark answered every question I had about the truck even going out taking pictures and driving it then letting me know what he found out . Mark was very courteous and when I decided to drive up he let me know what needed done to insure the truck would be there and it was and so after looking it over and Mark answering more questions I decided to purchase the truck at a price I couldn’t find anywhere else. So I would recommend Pat McMillan Ford on Price and Mark Hollar to deal with in sales. I had an overall great experience with the dealership and everyone in finance. More

Tim Shae was quick very informative and he got the job done! I told him what I wanted and that’s what I got! The best dealership I’ve ever been too done! I told him what I wanted and that’s what I got! The best dealership I’ve ever been too More

Tim Shea provided exceptional service during a challenging time for me. After recently being discharged from bankruptcy, I was worried about my ability to get a new vehicle. Initially, I wanted to challenging time for me. After recently being discharged from bankruptcy, I was worried about my ability to get a new vehicle. Initially, I wanted to lease a car for the convenience of returning it once I got back on my feet, as I’ve never been keen on purchasing. At just 22, I wasn’t sure what to expect, but Tim taught me so much. Thanks to his guidance, I was able to purchase my first vehicle—a 2022 Ford Escape—with one of the lowest interest rates available. He also explained what I could have done to qualify for leasing with Ford, including the importance of payment history. Tim shared that purchasing the car would be the quickest way to rebuild my credit, and now I no longer have to worry about being without a vehicle. Additionally, he assured me that in a year, I’ll have the opportunity to refinance at a lower rate or trade the vehicle in, and he promised to personally see that through. Tim was also incredibly personable and willing to answer all of my questions, making me feel supported throughout the process. I am incredibly grateful to both him and his wife Jennifer for helping me through such a difficult situation. More

This is the first dealership that I have made an appointment for service to be told by 2 employees that the appointment only puts me in line to have the car looked at and that might take 1 or 2 or 3 appointment for service to be told by 2 employees that the appointment only puts me in line to have the car looked at and that might take 1 or 2 or 3 days depending on the backlog of service work they have. Poor customer service huh,,,,,, poor scheduling huh,,,,I called a few more dealerships in area and was told vehicle would be looked day of appointment. Must be hard to be a service advisor to disappoint your customers like this. Would like to have service manager call me to explain customer service and overbooking. I bet after making an appointment for his doctor he would no want to wait a couple days in the office till the doctor had time for him. Never tell a customer an excuse, your problem should not be thiers. More

I had a great experience at the four Car Lot Tim say made my day. I am so grateful for him. Where is can express if you looking for a car or truck make sure to get in contact with Ford dealership on telegrap my day. I am so grateful for him. Where is can express if you looking for a car or truck make sure to get in contact with Ford dealership on telegraph make sure to holler at Tim Shay. Thanks Tim way to go. More

A very clean and friendly atmosphere. The employees all appear to enjoy helping the customers. The dealership maintains a very extensive inventory of new and used vehicles. The employees all appear to enjoy helping the customers. The dealership maintains a very extensive inventory of new and used vehicles. More

I have been coming here since Brian Holiday moved locations and have had nothing less than exceptional service. Everyone from Brian and Mike to Daryl in the service department are so welcoming and ma locations and have had nothing less than exceptional service. Everyone from Brian and Mike to Daryl in the service department are so welcoming and make sure each time is better than the last. More

I've purchased my last three leases from Pat Milliken Ford. Robb Roberts is a top tier automotive consultant. His knowledge and experience in cars and what the best fit for his customers is impressive. Ford. Robb Roberts is a top tier automotive consultant. His knowledge and experience in cars and what the best fit for his customers is impressive. He just put me in a black-on-black F-150 hybrid that is gas efficient and fun to drive. I highly recommend Robb and the team at Pat Milliken Ford!!!! More

Juliet was awesome. I was Informed through the Entire Process and it was so easy to Use my Ford Pass points I was Informed through the Entire Process and it was so easy to Use my Ford Pass points More

My experience purchasing a new Explorer from Tim Shea was excellent. His knowledge of the Ford products and competitors is dialed in. Tim was able to complete much of the buy process pre-work with me electro excellent. His knowledge of the Ford products and competitors is dialed in. Tim was able to complete much of the buy process pre-work with me electronically which helped ease the vehicle delivery. His approach was to make me an informed buyer vs a strong sell. More