Juliet Guertin
Juliet Guertin at Pat Milliken Ford

Juliet Guertin

Service Advisor

Pat Milliken Ford

9600 Telegraph Rd
Redford, MI 48239

Contact Me
4.1
58 Reviews

Juliet has over 30 years of Service Writing experience. She served in the United States Navy as an Aviation Hydraulic Technician. She has been married for over 34 years and is the mother of two sons. What Juliet enjoys the most about her job is "taking care of people."

Dealership Experience

15 yrs, 9 mos

4.1

58 Reviews

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58 Reviews of Juliet Guertin

May 13, 2026

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Employee Rating

Pat Milliken Ford service department is top notch! ! My go to person at the service department is Juliet she knows ford automobiles and she knows what needs to be done and what does not. I purchased my More

by kmurawsk9
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 15, 2026

Pat Milliken Ford responded

Thank you so much for your kind words and loyalty to the team at Pat Milliken Ford! We love hearing these wonderful stories from our happy customers!

December 20, 2025

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Excellent service, goes the extra mile to please their customers. Keeps their customers informed on the progress of vehicles while in service . More

by kondayko95
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Recommend Dealer
Yes

Other Employees Tagged: Jason Deckard

Dec 23, 2025

Pat Milliken Ford responded

Thanks for sharing your kind words about your visit with our service department! We greatly appreciate your business and review.

August 27, 2025

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Experienced a transmission problem literally on the last day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I More

by Josh.ely
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Recommend Dealer
Yes
Aug 29, 2025

Pat Milliken Ford responded

Thank you, Josh, for sharing your experience! We're glad to hear that our team, including Juliette Guertin, could assist you during such a stressful time. Your satisfaction is important to us, and we appreciate your trust in Pat Miliken Ford.

August 01, 2025

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Worst Service department! I should have learned my lesson from the last few times I have had my Vehicle serviced there. They make apt for next day then tell you every day that More

by ADMAirControl
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Recommend Dealer
No
Aug 04, 2025

Pat Milliken Ford responded

We’re truly sorry to hear about your recent service experience and appreciate you taking the time to share your feedback. We did face an unusual combination of high demand and unexpected team absences, and unfortunately, we fell short in communicating realistic timelines and meeting expectations — for that, we sincerely apologize. We know how important trust and transparency are, and we’re actively working to improve both our scheduling process and how we keep our customers informed along the way. Your experience is not the standard we strive for, and we’re committed to making it right. We’d appreciate the chance to speak with you directly to address your concerns further. Please feel free to reach out to our Service Manager, Drew Hampshire, at 313-387-7366 so that we may discuss further.

October 12, 2024

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Great service, friendly and fast it’s always a pleasure to bring my car there thank you again for the great service More

by mwilliams
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Recommend Dealer
Yes
Oct 15, 2024

Pat Milliken Ford responded

Thank you for your kind words about our service department! We appreciate your business and you taking the time to share your experience with Pat Milliken Ford!

October 04, 2024

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Brian Holiday is the only sales person I will buy from and have followed him from Holtzer ford to here. He is honest and has always taken care of our needs for my family. My children that are 24 and 22 wi More

by Russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wes Ellis, Daryl Blannon, Drew Hampshire , Lorie Gardner, Brian Holiday, Jordan Polczynski

Oct 08, 2024

Pat Milliken Ford responded

Thanks Russ for your continued loyalty and dedication to Brian Holiday! We appreciate your business and your kind words about Brian!

September 13, 2024

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Juliet was awesome. I was Informed through the Entire Process and it was so easy to Use my Ford Pass points More

by VRV
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Recommend Dealer
Yes
Sep 17, 2024

Pat Milliken Ford responded

Thanks for sharing your experience with Juliet Guertin and Pat Milliken Ford!

May 16, 2024

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Lori was great to work with very professional, nice and very pleasant and she got the job done. More

by Dalana Shaw
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Recommend Dealer
Yes
May 17, 2024

Pat Milliken Ford responded

Thanks Dalana! We appreciate your kind words and your business!

May 03, 2024

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I’ve been going to Pat Milliken Ford for decades. Their services always been great. Their sales people are excellent! More

by gloriaalfieri
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Recommend Dealer
Yes

Other Employees Tagged: Todd Grace, Kenneth Rouse

May 06, 2024

Pat Milliken Ford responded

Thank you for your dedication and loyalty to Pat Milliken Ford, Gloria! We greatly appreciate your business and look forward to working with you again.

April 10, 2024

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I have been a Pat Milliken Ford buyer of New vehicles since 1989. Great Job! More

by scottwagner15
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Recommend Dealer
Yes
Apr 11, 2024

Pat Milliken Ford responded

Thanks for you dedication and loyalty, Scott! We greatly appreciate your business!

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