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Pat Milliken Ford

Redford, MI

4.9
1,293 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,293 reviews

May 14, 2025

This was a great experience working with Mark Hollars, Shauntice R and his team. He is very personable and made the experience of getting a car worth the time. Mark and Shauntice were very patient and und More

by Crysmoore210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Pat Milliken Ford responded

Thanks for sharing your thoughts about your experience with our team!

May 13, 2025

Tim was the best, he helped in every way he could I most definitely give him 5 stars More

by lovealwys89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Pat Milliken Ford responded

We are very happy to hear about your 5-star experience with Tim Shea! Thank you for your kind words!

May 10, 2025

Matt was a pleasure to work with. Very upfront and honest about all aspects of my car buying journey. Kept me updated along the way. Great salesman! More

by vickie2778
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Darmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Pat Milliken Ford responded

Thanks for sharing your kind words! We appreciate your business and look forward to working with you again!

May 10, 2025

I had a great experience at this dealer, especially with my sales rep, Mark Hollars. He made the process very easy, thorough, and transparent, especially since I purchased out of state. I highly recommend t More

by Haris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Pat Milliken Ford responded

Thanks for sharing your experience with Mark Hollars! We appreciate your business and your recommendation!

May 09, 2025

Tim Shea is amazing to work with. He truly cares and kept me informed throughout the entire process. I will never go anywhere else for my future vehicle needs. More

by Mbone88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cabej
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Mbone88 responded

Thank you

May 09, 2025

I would recommend family and friends to come back and deal with Tim Shea he handled all my questions very professional More

by howardsinnovation
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
May 09, 2025 -

Pat Milliken Ford responded

Thanks so much for your recommendation of Tim Shea! We greatly appreciate your kind words.

May 08, 2025

Everyone was very helpful and kind from the minute we walked in the door. We worked with Tim Shea with our difficult situation and he was able to get us into a vehicle with no issues. Definitely recommen More

by nikki295248
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Pat Milliken Ford responded

Thank you so much for your kind words and excellent review of Tim Shea! We appreciate your recommendation and are happy to hear that you received 5-star treatment!

May 07, 2025

Great customer service got me what I was looking for. I would recommend other people to come. More

by howardsinnovation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Balhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braheem Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cabej
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Shea
May 08, 2025 -

Pat Milliken Ford responded

Thank you for your kind words! We greatly appreciate the opportunity to earn your business and your recommendation to others!

May 09, 2025 -

howardsinnovation responded

I will recommend Tim Shea He was great help me with all the questions I needed and more.

May 02, 2025

Tim Shea was great definitely helped out got me rolling caught a Uber driver off best place by far More

by cassiusjames367988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Pat Milliken Ford responded

We greatly appreciate the opportunity to earn your business and are happy to hear that you had a great experience with Tim Shea!

April 25, 2025

This dealership has excellent service. Tim Shea was a great help and salesman. The whole process was quick and easy. More

by tashyannaberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Pat Milliken Ford responded

Thank you for sharing your kind word about Tim Shea and your experience with us!