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Pat Milliken Ford
Redford, MI
1,276 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,276 reviews
February 16, 2024
Great service department Juliet is the best worked in my time frame and kept me updated time frame and kept me updated More
by Nancy
Employees Worked With
February 14, 2024
I came in to the dealership to get my transmission fixed. While it says on the internet that it still should be under extended warranty, the dealership denied that and said that it is not covered. I definite While it says on the internet that it still should be under extended warranty, the dealership denied that and said that it is not covered. I definitely would never ever buy, lease any Ford Vehicle from now on. I am a Teacher and this transmission problem is way over my Head if I wanna get it fixed out of my pocket. Definitely disappointed by the dealership and by Ford explorer. More
by imadbig
Employees Worked With
February 13, 2024
WOW! !! You guys know how to treat people and sell a car. I am so impressed with the level of service we received buying an Explorer tonight. Vanessa Verme !! You guys know how to treat people and sell a car. I am so impressed with the level of service we received buying an Explorer tonight. Vanessa Vermette, Mike Darmes and Moe you are all the BEST of the best. Thank you SO much. It was truly a pleasure. Amazing! Just amazing! More
by Ewilson24
February 12, 2024
This is probably our 4th Ford purchased by Brian Holiday. He is a consummate professional. Look up "consummate pro" in dictionary - Brian Holiday's name will appear. Thank you to his associate Mike as well. He is a consummate professional. Look up "consummate pro" in dictionary - Brian Holiday's name will appear. Thank you to his associate Mike as well. More
by cookwk51
Employees Worked With
Other Employees :
The "Tech Expert" do not remember name - fabulous.
February 10, 2024
Tim Shea is the go to guy at Pat Milliken Ford! This is my second purchase with Tim and he never fails! I got the car I WANTED with no problems. My credit was challenged but that didn't stop Tim f This is my second purchase with Tim and he never fails! I got the car I WANTED with no problems. My credit was challenged but that didn't stop Tim from getting me into a 2 year old vehicle with low miles. Tim Shea will always be my go to person, let him be yours too. 5 star service!!! More
by danielle.riley70
Employees Worked With
Tim Shea Business Manager
February 10, 2024
Brian Holiday and Tim Beaty were great about connecting with you. They take the time to ensure all your questions are answered. They follow up and make sure you are taken care of. with you. They take the time to ensure all your questions are answered. They follow up and make sure you are taken care of. More
by Victor
February 06, 2024
Wouldn’t go anywhere else, excellent service and my salesman just knows what I want in a truck. salesman just knows what I want in a truck. More
by say_1130
Employees Worked With
February 06, 2024
Brian was very helpful and sweet! He made sure that i got the car i wanted as smoothly as possible and i couldn’t be happier:) he’s the best! He made sure that i got the car i wanted as smoothly as possible and i couldn’t be happier:) he’s the best! More
by boussiaya2015
Employees Worked With
February 03, 2024
Great service and very fast. My service advisor was very knowledgeable and had me in and out in no time. My service advisor was very knowledgeable and had me in and out in no time. More
by Scottiewhitaker85
Employees Worked With
February 02, 2024
This dealership, particularly the salesman I dealt with, is forth-right, honest, and communicated well with me from original shopping to the actual delivery of my new 2024 Ford Escape. is forth-right, honest, and communicated well with me from original shopping to the actual delivery of my new 2024 Ford Escape. More
by fernandezmanny880@gmail.com
