
Pat Milliken Ford
Redford, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Initial thoughts, good dealership & Mark Hollars was very helpful & thorough. He made it alot easier helpful & thorough. He made it alot easier More
Mr Mark Hollars and Mr Mike Darmes, were true professionals. Very knowledgeable, courteous, and prompt. I would highly recommend them to anyone. professionals. Very knowledgeable, courteous, and prompt. I would highly recommend them to anyone. More
I love my vehicle. I purchased a used Ford Explorer from Pat Milliken Ford and could not be more content. I had been searching for a car for a while now when I came acr I purchased a used Ford Explorer from Pat Milliken Ford and could not be more content. I had been searching for a car for a while now when I came across a listing from Pat Milliken Ford. I wanted the car from the moment I saw it online. I requested info on the car and availability to take a look at it. Sadly, no one reached out to me immediately. I ended up reaching out to the dealership and getting in touch with Mark Hollars. I let him know what I was interested in and advised him that my timeframe was tight. Mark did not skip a beat. I was able to meet him the next day, see the car, test drive it, and tell him, "yes I want it." Mark helped me with every aspect. I had a couple of concerns with the car and Mark helped resolve all of them by being my advocate. The concerns I had were either resolved or a game plan set up to correct these issues by the time I rolled off the lot the same day. THATS IMPRESSIVE! I needed to get in touch with a service advisor shortly after. Mark got me in touch with the Service Dept, specifically Juliet Guertin. Again, AMAZING SERVICE! sometimes issues require parts, and in this day and age, we all know that the shipping industry has had constraints that have extended the time you have to wait to receive what you order. frustrating, yes but when I reached out, I was met with support from all ends. I would like to personally thank Mike Hollars and Juliet Guertin for helping me, dealing with me, and understanding me. I believe that these two people on the team at Pat Milliken Ford display Extraordinary Vision, Missions, and Values. The commitment, to make sure that everything that I wanted to be addressed, was addressed. The Passion to teach me that which I did not know without being spiteful. the Integrity of being honest and truthful about the history of the vehicle. and the Family value, which made me feel welcomed and not just another sale on the book. Work with Mark, and you will be in good hands for your next purchase. Work with Juliet, and you will know that your service is being performed by an Advisor who understands and cares. 10/10 ... i will be back for another car More
It was a pleasure having Brian for my sale person. talking with him, he and i worked for Ford Motor company for many years. he is a great person. i would recommend to others people who are search for talking with him, he and i worked for Ford Motor company for many years. he is a great person. i would recommend to others people who are search for a ford vehicle. More
My lease on my 2020 Fusion was up. After extensive conversations with Brian Holiday about details I decided to buy my car. Brian took the time to clearly explain the Ford Protect Ext After extensive conversations with Brian Holiday about details I decided to buy my car. Brian took the time to clearly explain the Ford Protect Extended Warranty contract. He also patiently gave me a good overview of all of my choices in looking at other vehicles. The entire experience, which I completed on 01/23/2023 , buying my car, left me pleased and comfortable with my decisions. I recommend Brian and Pat Milliken Ford. Tim Beatty in the Finance Dept completed the great explanation of the total deal. I will recommend Pat Milliken Ford to friends. More
Brian was very helpful with order from beginning to end. Greatly appreciate all of help. Greatly appreciate all of help. More
Awesome experience. Brian Holiday in sales is an expert in knowing the vehicles and how they perform and helps explain vehicle styles to lifestyles. Super easy process t Brian Holiday in sales is an expert in knowing the vehicles and how they perform and helps explain vehicle styles to lifestyles. Super easy process too! More
Great place but snacks would help since many haven’t had dinner. Thanks, Brian Holiday, for great service dinner. Thanks, Brian Holiday, for great service More
It was another good experience leasing a new car from Brian Holiday. He made the whole process go very smoothly Brian Holiday. He made the whole process go very smoothly More
Very efficient delivery of a new vehicle. The salesman (Brian Holiday) was knowledgeable, courteous and efficient. The salesman (Brian Holiday) was knowledgeable, courteous and efficient. More