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Pat Milliken Ford
Redford, MI
1,293 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,293 reviews
May 06, 2020
Don Kalie is the best! Don has always been very knowledgeable and helpful. Our latest purchase, in particular, Don showed an amazing amount of patience walking us through Don has always been very knowledgeable and helpful. Our latest purchase, in particular, Don showed an amazing amount of patience walking us through the challenging process of leasing a car “on line”. Don has been our Sales Rep. for approximately the last twenty. Need we say more? More
by GoodHart
Employees Worked With
Don Kalie
May 06, 2020
Great customer experience during a pandemic! I was very hesitant to buy a car during this crazy time, but my current vehicle was falling apart and I have still been reporting to work (housing ind I was very hesitant to buy a car during this crazy time, but my current vehicle was falling apart and I have still been reporting to work (housing industry) and needed something reliable. Jack Kare made it incredibly easy. He answered all of my questions quickly - didn't apply any unnecessary pressure - and delivered the car to our home in Milan. I was inquiring at two other dealerships closer to home, and he gave the best service. I have the car of my dreams! I just love it! More
by cara.goodloe
Employees Worked With
May 04, 2020
Kevin Creech is amazing sales. He is professional and friendly to help me many times and years. Even during COVID19 outbreak time, he delivered my car and worked remotely. The all processes from Pat Mili friendly to help me many times and years. Even during COVID19 outbreak time, he delivered my car and worked remotely. The all processes from Pat Miliken Ford made me feel safe and happy. I deeply appreciate everything they did for me. More
by KUNGHAO
May 02, 2020
I found Mr. Maurice Houston to be an excellent salesman. Very professional. I would highly recommend this dealership and it's salesman: Mr. Maurice Houston. My wife and I really enjoyed the way business was Very professional. I would highly recommend this dealership and it's salesman: Mr. Maurice Houston. My wife and I really enjoyed the way business was conducted. More
by Rsmith3001
Employees Worked With
Maurice Houston
April 27, 2020
Frank R. I appreciate the service he provided when I Frank R. I appreciate the service he provided when I wanted to buy my lease out. He provided me with all the deals to make a decision. Frank R. I appreciate the service he provided when I wanted to buy my lease out. He provided me with all the deals to make a decision. More
by Mar
Employees Worked With
April 02, 2020
Wonderful He took care of all the information I need and so I could get my car Was suprise with all the new technology last 3 years. He took care of all the information I need and so I could get my car Was suprise with all the new technology last 3 years. More
by yappy
Employees Worked With
Sean Kelly, Kyle Kelly
March 22, 2020
An Excellent and Professional Staff Worked with both Don Kalie and Don Barker (dual Dons) for the purchase of a certified used vehicle. Each of the salesmen were excellent with helping Worked with both Don Kalie and Don Barker (dual Dons) for the purchase of a certified used vehicle. Each of the salesmen were excellent with helping me through my truck search, test drives, inspections and all general information related to buying a used truck. Don Kalie began my search and due to planned vacation asked Don Barker to finish my paperwork. I'm very happy with how both of these men helped me in my search and purchase. I highly recommend either of the "Don's" if you are looking to buy from Pat Milliken Ford. I am happy with my new (certified-used) truck. Mark K. More
by Mark K
March 05, 2020
Vehicle purchase The process of purchasing our vehicle was a unusually good experience. All questions asked were promptly answer. Vehicle features were patiently expla The process of purchasing our vehicle was a unusually good experience. All questions asked were promptly answer. Vehicle features were patiently explained and demonstrated. When issues arose they were quickly resolved. All in all we are completely satisfied. More
by Baddad
March 02, 2020
I was fortunate to be steered to Shauntice when visiting Pat Milliken Ford for my recent vehicle lease. She was professional, thorough, knowledgeable, and concerned about meeting my needs. I will definite Pat Milliken Ford for my recent vehicle lease. She was professional, thorough, knowledgeable, and concerned about meeting my needs. I will definitely recommend her to my friends and family. There were other Ford dealerships closer to where I live, but Shauntice is the real deal and worth the ride. More
by Juanita
Employees Worked With
March 02, 2020
Awesome FRANK WAS AWESOME HE TOOK HIS SATURDAY TO BRING OUR NEW TRUCK TO GOSHEN, IN HE ALSO HELPED US SET UP OUR FORDPASS. I TOLD FRANK THAT WE WOULD SEE HI FRANK WAS AWESOME HE TOOK HIS SATURDAY TO BRING OUR NEW TRUCK TO GOSHEN, IN HE ALSO HELPED US SET UP OUR FORDPASS. I TOLD FRANK THAT WE WOULD SEE HIM AGAIN IN 3 YEARS. More
by markrayburn1
Employees Worked With
Frank Grisa
