Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pat Milliken Ford
Redford, MI
1,285 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,285 reviews
April 28, 2019
First Car Jitters? Forget about it. I've never leased a car before, and I was looking at many places that seamed.. off-putting to say the least. The moment I walked in Pat Milliken it wa I've never leased a car before, and I was looking at many places that seamed.. off-putting to say the least. The moment I walked in Pat Milliken it was a different story. The moment you walk in you are greeted with a friendly face and a sales team that want to make you part of the family. Kevin Baker was just that, he listened to what i had to say, really took in the struggle i was in and paired me with a car that seemed most familiar to myself. I was nervous of course to jump right into something but Kevin really set my mind at ease. Honestly, the most heartfelt dealership I've ever heard of. Thank you, Kevin. I love my car!! More
by MLaskosky
Employees Worked With
Kevin Baker
April 26, 2019
Absolute Great Service from Don Barker and Joe Balhorn These two gentlemen took the time to explain everything I asked regarding the purchase of a new car even though I purchased a used car after my son he These two gentlemen took the time to explain everything I asked regarding the purchase of a new car even though I purchased a used car after my son helped me make a decision. There were so many cars on the lot yet Don and Joe did not stress me out and pressure me to buy a car I did not want. I wanted to give my former car away and get a car that had all the features I wanted and an update from my former Ford car. I love the people you hired to sell cars God bless and again Thanks to Don and Joe the perfect salesmen and gentlemen at Pat Milliken Ford. If I were RICH I would give them both a RAISE. But I am not Rich. I can only give them a big THANK YOU! More
by Happy Customer, Pat Anderson
April 26, 2019
2019 Edge Just bought a 2019 Edge and I’m really enjoying it. This is my 5th Ford from Pat Milliken Ford in Redford. I have the best salesman, Mark Zadoronzy, Just bought a 2019 Edge and I’m really enjoying it. This is my 5th Ford from Pat Milliken Ford in Redford. I have the best salesman, Mark Zadoronzy, I highly recommend him! The service department at this dealership rarely disappoints. More
by Tlrprob
April 22, 2019
did not honor advertised price and otd quote from sales rep viewed dealer website on 4/16 ad listing 2019 ford escape stock #26490 a-plan price $22308. called got otd price of $24000 from Katie Jesulaitis told viewed dealer website on 4/16 ad listing 2019 ford escape stock #26490 a-plan price $22308. called got otd price of $24000 from Katie Jesulaitis told her to hold & prep vehicle made appt. 1 p.m. 4/17. Drove 150 miles 2 1/2 hrs. and was told ad was in error and they could not sell it for advertised "ed price. More
by Paul123
April 19, 2019
Kevin is the Best! Kevin has been such a great salesman to our family! My husband and I have bought 5 vehicles from him over the last 13 years. He’s professional and ver Kevin has been such a great salesman to our family! My husband and I have bought 5 vehicles from him over the last 13 years. He’s professional and very thorough when helping us select the right vehicle. I’ve always been greeted with a smile and treated well. Kevin also made sure we understood how to operate the vehicle before leaving the lot. It’s always a painful experience when shopping for a new vehicle but Kevin’s personal attention has once again made it enjoyable. More
by Mosbys
Employees Worked With
Kevin Baker
April 18, 2019
Fast Times at Milliken Ford I have purchased 2 vehicles at P.M. since 2016, both of my experiences went very well. It is clear to me that P.M. Ford values its customers and makes I have purchased 2 vehicles at P.M. since 2016, both of my experiences went very well. It is clear to me that P.M. Ford values its customers and makes an extra effort see that they have a good buying and service experience. I recently purchased a new F- 150, my salesman, Frank Grisa, went out of his way to insure that I got the type of vehicle I was looking for and at a price that was far lower than I had ever expected. I look forward to future purchases from P.M. Ford and Frank Grisa. John Covert More
by fineart3
Employees Worked With
Frank Grisa
April 17, 2019
Great experience I have been dealing with Pat Milliken Ford and Joe Balhorn for 20+ years and have never been disappointed. I mostly have leased vehicles through them I have been dealing with Pat Milliken Ford and Joe Balhorn for 20+ years and have never been disappointed. I mostly have leased vehicles through them and get the vehicles / features I want at the price point I asked for. More
by PSB
Employees Worked With
April 17, 2019
Fast and easy I came to Pat Milliken as a return customer I met with Victor explained to him what I needed He quickly found a vehicle and I was very satisfied with I came to Pat Milliken as a return customer I met with Victor explained to him what I needed He quickly found a vehicle and I was very satisfied with his service I would definitely speak with Victor again with my next F-150 More
by Lfields7
April 09, 2019
Outstanding We have been dealing with Pat Milliken Ford for over 20 years. And all I can say we have never been disappointed. Sales and service I would rate #one We have been dealing with Pat Milliken Ford for over 20 years. And all I can say we have never been disappointed. Sales and service I would rate #one. Our sales representative Mark Z was very understanding to our needs and very patient with our concerns and questions. He found the Explorer that meet our needs and was able to give us a great deal on our trade in. More
by Fouad
April 04, 2019
My experience with Kev and Pat Milliken ford has been great. I've always looked for a dealer with a good service department and friendly dealers and l think I've found it. I'll do all I can to send anyone I know I've always looked for a dealer with a good service department and friendly dealers and l think I've found it. I'll do all I can to send anyone I know to Kevin so as long as he keeps working for you you'll get my business. Also keep up the good service work at your dealership. More
by Mickey
Employees Worked With
Kevin Creech
