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Pat Milliken Ford

Redford, MI

4.9
1,294 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,294 reviews

August 22, 2018

Good experience Robb Roberts & team helped me get a pre-owned Explorer fairly easily. It was a great experience and I didn't have any issues. Highly recommend this de More

by SS0312
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robb Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny Ravac
Aug 22, 2018 -

Pat Milliken Ford responded

Thank you for your kind words, your business and your recommendation!

August 21, 2018

Outstanding Overall Experience From the first day I have seen Rick Dawkins persevere to help me get approved for a Chevy Camaro. His professionalism was consistent, email replies we More

by BrianaLuciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business! We appreciate your kind words about both Pat Milliken Ford and Rick Dawkins and are so happy to hear about your excellent experience!

August 20, 2018

New Explorer Platinum Lease Very smooth with no drama. Went over all the features, and he got me as many rebates and incentives as he could. And I think I am going to love my More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kelly
Aug 21, 2018 -

Pat Milliken Ford responded

Thanks Don! We are always looking to save you time and money. Thank you for your business and enjoy that beautiful new Explorer!

August 20, 2018

Easy and knowledgable As a customer for several years I can tell you that it has been great. John Blanchard keeps me informed of new things happening and knows the vehicle More

by D2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Koshkarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Pat Milliken Ford responded

Thank you for your loyalty to both John Blanchard and Pat Milliken Ford. We appreciate your business and love to hear great reviews like yours!

August 08, 2018

Great service I’ve been working with Shauntice for almost ten years. I appreciate her positive attitude and willingness to accommodate. She always explains the leas More

by Tcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Pat Milliken Ford responded

And we most certainly look forward to seeing you again. Thank you!

August 07, 2018

Easy leasing! Easiest lease experience ever! Online credit application was easy. Mark showed me all the new things on my brand new Escape. The entire experience More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zadorozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Pat Milliken Ford responded

Thank you very much for this great review. We are happy to hear about such a great experience with Mark and Pat Milliken Ford. Enjoy our new Escape!

August 06, 2018

Great dealership Always friendly and helpful. Courteous people who know their job and take care of any questions you may have.,and they get things done in a timely man More

by r66ick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Conzelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Pat Milliken Ford responded

Thank YOU Richard!

July 31, 2018

Exceptional Service Vanessa Vermette, went over and beyond. She greeted me and my husband with a smile. She was very knowledgeable about the vehicles and the different op More

by Special1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Vermette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Pat Milliken Ford responded

Thank you for your review! We love to hear about these excellent experiences here at Pat Milliken Ford. Thank you for your business and enjoy your new truck!

July 26, 2018

Best Dealership I just leased a new Ford Escape & turned in my Ford Focus. I always talk to Don Kalie who goes way above and beyond to help you through the process. More

by Sandy8341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Godfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Kalie, Scott Duczyminski, Ian Murphy
Jul 26, 2018 -

Pat Milliken Ford responded

Thank you Sandy! You have a great sales professional in Don Kalie. He always makes sure that his customers are satisfied with both their new vehicle and their experience here at Pat Milliken Ford. We think our service department is pretty top notch as well ;).

July 17, 2018

The works maintenance They are professional and fast when maintaining my vehicle. I just wish they would return my headlight settings back to how I had them. Mark Z. Ha More

by Tlrprob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zadorozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliet Guertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Duczyminski
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