Pat Milliken Ford - Service Center

I did not mean to delete my 2 reviews on Pat Millenkin Ford. They have the worst customer service, they fastify car fax which was taken off after an investigation. I have all the call logs, email and mess Ford. They have the worst customer service, they fastify car fax which was taken off after an investigation. I have all the call logs, email and messages of me trying to get hold of a manager, still to this day no response. They claim I was out of warranty but was well in warranty the 2 day's after I received my vehicle back and was told they did everything. But come to find out they didn't. It's crazy how they tell customers that they can't get them in for months but where are those months going for the customers ? Sounds like a rip off game. And to answer Jordan question why wouldn't you guy's fix it under Ford's dime ? Well smart customers know under warranty the dealership don't get same amount as if a person paying out of pocket. It was also a manufacturer customer satisfaction program #20A07 for transmission that was suppose to add another year to my warranty but it never was. Then why lie on my carfax and said you checked my car but how when I had it moved because you was trying to get me to pay for another diagnostic test when the first one was never done. Sad how you guy's are telling people to come in months after the first call then when they warranty runs out oh now they can bring it in ? SOUNDS LIKE A SCAM TO GET MONEY FROM CUSTOMERS. More

My very first time to lease a car……My daughter and I both leased from Mark Z…he was very insightful and helped me understand what leasing is all about…He also helped me to stay within the budget I could mana leased from Mark Z…he was very insightful and helped me understand what leasing is all about…He also helped me to stay within the budget I could manage…I would honestly refer Mark Z. and Pat Milliken Ford I cannot rate Pat Milliken Ford at this time, because I have not had to resolve any issues with car…. Regards, Juanita Corne Roberts July 18th., 2022 More

Brought my Ford to Pat Millikan as it was having issues and my Ford dealership was not able to see the issues therefore they were not able to fix it. Juliet in service helped me, she is great! She was able and my Ford dealership was not able to see the issues therefore they were not able to fix it. Juliet in service helped me, she is great! She was able to show me the error codes on the screen, she kept me in the loop as my car was being fixed and I appreciate her and their service manager who was able to see all of my issues. Even though I have a Ford dealership closer to me, I am willing to drive twice as far for Pat Millikens service team. More

Sean has a great personality. Very kind and helpful. Went out of his way to keep me updated and gave me step by step progress of my repairs out of his way to keep me updated and gave me step by step progress of my repairs More

Sean is the best person I’ve come across in the automobile industry. He went above and beyond to make sure I was satisfied and back in my car ASAP. I was t-boned unexpectedly in a rather new car an automobile industry. He went above and beyond to make sure I was satisfied and back in my car ASAP. I was t-boned unexpectedly in a rather new car and Sean made my wife and I feel like family; aside from taking great care of my car and setting me up in a replacement while it was fixed. I wouldn’t contact anyone else for my needs. Look no further people the wizard is here! More

Looking back at my experience- they solved my issues. I purchased my used Lincoln Navigator from a neighboring car dealership several miles from Milliken Ford. Before the purchase I made a deal with the s I purchased my used Lincoln Navigator from a neighboring car dealership several miles from Milliken Ford. Before the purchase I made a deal with the salesman that if any issues come up with my Ford certified inspection ($100.00) that he would pay for all/any repairs. Car inspection passed. Moving forward, YEARS later my engine starts making a ticking noise on acceleration. I figured that I would take it to Milliken Ford. I work crazy long hours and was able to drop it off after hours. We had a couple minor hiccups along the way/repair but Jordan and Pat Lyons made it rite! Extremely fair, professional and accommodating. Thanks Again for Fixing/Eliminating my Engine Noise/Issues. Look forward to doing business with your dealership again. Curt DeGrandchamp More

The works maintenance They are professional and fast when maintaining my vehicle. I just wish they would return my headlight settings back to how I had them. Mark Z. Ha They are professional and fast when maintaining my vehicle. I just wish they would return my headlight settings back to how I had them. Mark Z. Has been my salesman for many years, he always stops to say hello when I bring my car in for service. More