Pat O'Brien Chevrolet South
Medina, OH
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Excellent Service I had an issue with my 2014 silverado. It was making a clunking noise in the rear end. Dan the service advisor and Bob the service tech determined i I had an issue with my 2014 silverado. It was making a clunking noise in the rear end. Dan the service advisor and Bob the service tech determined it to be coming from the rear leaf springs. They replaced the springs and I now have a quiet truck. Thank You More
OIL & FILTER CHANGE & TIRE ROTATION MY VEHICLE WAS CHECKED IN AT THE TIME I WAS SCHEDULED. BY THE TIME I SIGNED THE SERVICE AUTHORIZATION I TURNED AND THE VEHICLE WAS ALREADY GONE! I WA MY VEHICLE WAS CHECKED IN AT THE TIME I WAS SCHEDULED. BY THE TIME I SIGNED THE SERVICE AUTHORIZATION I TURNED AND THE VEHICLE WAS ALREADY GONE! I WAITED A REASONABLE AMOUNT OF TIME. I WAS GREETED BY JUST ABOUT EVERY MEMBER OF THE PAT O'BRIEN SOUTH TEAM. A COUPLE OF FEMALE EMPLOYEES FROM UPSTAIRS STOPPED AND ASKED ME ABOUT MY TRI-FIVE CHEVY SHIRT I WAS WEARING! THE COFFE WAS FRESH AND HOT. GREAT EXPERIENCE!!!!! More
Excellent, no complaints Each time I need an "oil change" I have returned to "my" dealer just because I feel more comfortable doing that. It's possible I could get the work Each time I need an "oil change" I have returned to "my" dealer just because I feel more comfortable doing that. It's possible I could get the work done more economically elsewhere, but I feel satisfied with O'Brien and the work that you do. I feel that it is indeed a "service"! More
I was very impressed with the gentleman that handled my car The service tech was very friendly and told me it would a couple of hours and he was right. The waiting was very nice and they kept me well informed. The service tech was very friendly and told me it would a couple of hours and he was right. The waiting was very nice and they kept me well informed. More
Hassle free experience I ever had in but a new vehicle in 30 years Ken Hammond was great to work with never tried to change my mind in the vehicle I wanted he wor experience I ever had in but a new vehicle in 30 years Ken Hammond was great to work with never tried to change my mind in the vehicle I wanted he worked with finance and came on an agreeable deal I would send friends and family to the dealership I will also use The dealer in the future 10 stars More
The Team at Pat O'Brien South Goes the Extra Distance The Team at Pat O'Brien South, especially Jon Kisilewicz and Mike Vincent went the extra effort to help me find the right vehicle including going to a The Team at Pat O'Brien South, especially Jon Kisilewicz and Mike Vincent went the extra effort to help me find the right vehicle including going to another location with me. More
Good work done in acceptable time. Going there for a couple of years. Good work, good people. The sales help are always friendly and willing to answer questions. Mike Vincent always f Going there for a couple of years. Good work, good people. The sales help are always friendly and willing to answer questions. Mike Vincent always friendly and helpful when we have questions. More
Awesome Customer & Vehicle Service. Charlie from MD was great from 2 days earlier when I popped in right thru until the day of service and the message he left that it was ready. Honesty, Charlie from MD was great from 2 days earlier when I popped in right thru until the day of service and the message he left that it was ready. Honesty, knowledge, humor, and integrity were all things that I would use to describe him and how he treated me and my truck. More
Vehicle Purchase The dealership provides amazing customer service and Mike Vincent our Salesman is outstanding!! Mike continually follows up with us to ensure that w The dealership provides amazing customer service and Mike Vincent our Salesman is outstanding!! Mike continually follows up with us to ensure that we are not only happy with our purchase but also happy with the service. More
A good experience. The salesman that I worked with was Mike Vincent. He previously had sold me my last vehicle and my husband's vehicle. He was so helpful and pleasant i The salesman that I worked with was Mike Vincent. He previously had sold me my last vehicle and my husband's vehicle. He was so helpful and pleasant in the past. This venture, he was pleasant as always, and so informative. He gave me so much information, that I needed, and answered my questions. He took his time with us! He worked really well with us!!! The whole transaction was definitely satisfactory! More

