Pat O'Brien Chevrolet West

Overheating The car was overheating and I called the dealer, they had me come in right away. They brought the car in and fixed it ( bad water pump ) plus they did The car was overheating and I called the dealer, they had me come in right away. They brought the car in and fixed it ( bad water pump ) plus they did both recalls and I was on my way. Great job! More

Comfortable Oil Change Experience I had a regularly scheduled oil change and it went very well. The lobby is nice and the employees were helpful and friendly. Overall, a very nice expe I had a regularly scheduled oil change and it went very well. The lobby is nice and the employees were helpful and friendly. Overall, a very nice experience. More

Incredible experience We went in to the dealer thinking we would be turned away because of some previous credit problems, but this dealer assured us that they would be abl We went in to the dealer thinking we would be turned away because of some previous credit problems, but this dealer assured us that they would be able to help. Our salesman Tony H was great and never liked down on us nor did the finance staff. Having never been approved at a big dealer before we went into shock that not only food we get approved but that they negotiated a deal for us that we could afford. We will be going back in for future purchases. Thank you More

Wonderful Experience Here!! I just recently leased a new 2016 Chevy Cruze LT and had the best experience here. Pricing is up front and there was no pressure at all. Not your ty I just recently leased a new 2016 Chevy Cruze LT and had the best experience here. Pricing is up front and there was no pressure at all. Not your typical car sale experience with the pushy sale and I truly appreciate that. Especially from having a bad experience at another dealership the night before. The dealership offered me a fair deal on my trade-in and also offered some other great offers/incentives. My salesman Tony DeJesus was wonderful as well as Kamal who handled the financials. The dealership is clean and offers a friendly atmosphere. We purchased my daughters car from them three years ago which goes to show there is a good reason we keep coming back. Check them out. You will not regret it. More

Why go anywhere else??? I have found a dealership where the culture is one of actually "Take care of the customer" not ourselves. The best car buying experience I have ever I have found a dealership where the culture is one of actually "Take care of the customer" not ourselves. The best car buying experience I have ever had. More

Do Not Feel Like a Valued Customer I have owned this vehicle for one year and still cant open my garage door from the car. Parts were ordered and there was NO follow up. I finally calle I have owned this vehicle for one year and still cant open my garage door from the car. Parts were ordered and there was NO follow up. I finally called and found out 2 months later that the parts were in. Replacement was made and the opener still doesnt work. This dealership never followed up to find out if the repair worked. There is nothing to indicate that they value me as a customer. Promises made by the salesman were never honored. If they promise you something, dont leave the dealership with out getting it writing. I absolutely thought that spending $50k+ on a Tahoe would put me in a preferred customer experience. I'm jealous of the raving reviews I see on this site because I have not experienced anything near that level of service from Pat O'Brien Chevrolet. I am shopping for another dealership to service my Tahoe. More

great service pat Obrien Chevrolet west is a great place to buy a car and when you have service done it continues the great job that the sales people have started t pat Obrien Chevrolet west is a great place to buy a car and when you have service done it continues the great job that the sales people have started the service people are all very helpful and they all make a great effort to make your visit a successful one .I was greeted on time and was told exactly how my car was going to be repaired and the time it would take.my car was done early and I was on my way p.s. the waiting area is wonderful clean and roomy. More

Wonderful experience! We couldn't have ask for things to go any smoother! The gentlemen we worked with were helpful and friendly. We will not hesitate to go back for our n We couldn't have ask for things to go any smoother! The gentlemen we worked with were helpful and friendly. We will not hesitate to go back for our next vehicle! More

NOT FORGOTTEN.....and how it should be done This dealership DOES NOT forget about you after you sign on the bottom line, i am on my third truck from this dealership. From sales to service to the This dealership DOES NOT forget about you after you sign on the bottom line, i am on my third truck from this dealership. From sales to service to the car wash attendants you are treated like you are the bosses family.......Thanks again, Bill Penn More

No pressure and No BS Great job!!! In and out. No games and no wasting my time. I told Adam what I was looking for and he found the perfect fit for me. I look forward t Great job!!! In and out. No games and no wasting my time. I told Adam what I was looking for and he found the perfect fit for me. I look forward to seeing both of you soon when I get my free car wash and oil change. Thanks Again Bill Jackson Bill Jackson Roofing Inc. More