Patrick BMW
Schaumburg, IL
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412 Reviews of Patrick BMW
Andy is a great svc writer, he knows my bimmer (1992 735i,175k mi)<br>Patient with demanding customers. Rick is the only person that I allow to work on my car, he is a beast. Fast, accurate, honest. 735i,175k mi)<br>Patient with demanding customers. Rick is the only person that I allow to work on my car, he is a beast. Fast, accurate, honest.<br>Can you believe it? HONEST!<br><br>I live one mile from MotorWerks and I drive 10 miles to Patrick. Motorwerks sucks. It is a production shop dependent on high volume turnover due to the extreme overhead of facility.<br><br>Never had a good experience from Motorwerks. More
This dealership is one of the worst in the area. The service is terrible, the service dept. employees won't even look at you unless you get in there face and demand service, and even then, they'll do th service is terrible, the service dept. employees won't even look at you unless you get in there face and demand service, and even then, they'll do there job half as good as they should. My dealership refused to alter my options on the car, such as have my lights flash when the car is unlocked/locked. They explained to me this could only be done on vehicles with an OEM alarm. I explained to them how it was done and a numerous amount of cars that belong to people I know, and they DO NOT have an alarm. On top of that, they look at me like they are buying a car from me, and I have to treat them with top-nouch respect, which I may add, I do from the beginning, until they become snotty acting like they don't need my business. Defenitly would NOT recommend Patrick BMW until it gets a new line of staff. More