Patrick Cadillac

I am 60 years old and have purchased many new automobiles. The personal service that I received from this dealership and salesman Kevin Schweihs exceeded all my previous experiences and expectati automobiles. The personal service that I received from this dealership and salesman Kevin Schweihs exceeded all my previous experiences and expectations. I wholeheartedly recommend this dealership and especially my salesman to anyone who is in the market for a new car. More

I have always had a positive experience at Patrick Cadillac. The staff is very friendly, and knowledgeable. My only complaint is the time it takes to get my car serviced. I have been there several tim Cadillac. The staff is very friendly, and knowledgeable. My only complaint is the time it takes to get my car serviced. I have been there several times over the last 2.5 years for services ranging from an oil change to a recall, and the wait time is too long. The length of time they state the service will take is never the time the car is finished. Granted the service area is always busy, but I always make an appointment, and they know why I am there. I have owned various model cars and have been to many dealerships, and Patrick has the "slowest service" I have ever experienced. Otherwise, the dealership is great. More

Joe was responsive and very easy to deal with - I would not hesitate to use him again. He worked dilligently to obtain the car I wanted and our negotiations were fair and not acrimonious. I was able to o not hesitate to use him again. He worked dilligently to obtain the car I wanted and our negotiations were fair and not acrimonious. I was able to obtain my new vehicle quickly and the financing process was streamlined and customer friendly. More

Solicited pricing from multiple dealership in the area for a new car via the Internet. Patrick was the second lowest and closests of the two lowest price dealerships. Pricing was close enough to go with for a new car via the Internet. Patrick was the second lowest and closests of the two lowest price dealerships. Pricing was close enough to go with the nearest dealership. Mike was very informative, helpful and courteous. More

I received a great deal on a new SAAB 93 and for my trade. In working with Joe and he was straight-forward, no-pressure, and extra accommodating. Same is true for Lou, the General sales manager. The trade. In working with Joe and he was straight-forward, no-pressure, and extra accommodating. Same is true for Lou, the General sales manager. These guys are first-class all the way and are the ones to deal when purchasing a SAAB (or Cadillac). Initially, I was not completely satisfied with the way my new car was delivered, as it required a little better job with the interior being cleaned but that was quickly rectified when Joe made sure it was made spotless. More

Their facilities are excelent and the employees are knowledgable and helpful in adition to being friendly and courteous! We intend to purchase or lease soon and we will definitely contact Patrick Cadil knowledgable and helpful in adition to being friendly and courteous! We intend to purchase or lease soon and we will definitely contact Patrick Cadillac. We are happy that GM is back in the leasing business because we have always leased since 1994! More

First of all - Rose is the greatest... She has a friendly smile and more importantly, she provides answers to the questions or concerns, not only to me but to everyone I seen her interact with... She's not h smile and more importantly, she provides answers to the questions or concerns, not only to me but to everyone I seen her interact with... She's not hard on the eyes either! As for Mike (mechanic) - very helpful and explained everything that was getting done. He also was extremely neat with his work as well as friendly, again, not just with me but with others as well. You need to hang on to these two. THOSE OF US WHO PUT UP WITH THE SALESMENSHIP OF THE SALES STAFF AND ACTUALLY BUY THE PRODUCT ARE RELIEVED TO FIND PEOPLE WHO ACTUALLY CARE ABOUT WHAT THEY DO. More

All the issues I was having with my 08 esv they have fixed and have gone above and beyond to make everything right I would recommend anyone who asked me to take there vehicle there and that they would n fixed and have gone above and beyond to make everything right I would recommend anyone who asked me to take there vehicle there and that they would not be dissatisfied in any way with the friendliness and service they provide. More

Shane was super helpful and made certain I understood the reason my engine light was on, why the car felt "quivery", the necessary repairs along with an explanation of how the system worked, and why it shoul reason my engine light was on, why the car felt "quivery", the necessary repairs along with an explanation of how the system worked, and why it should be repaired. I was given an estimation of the time it would take to repair (they completed it faster) and the exact cost. I was unprepared for the cost of the repair but had no basis of comparison and went with my gut feeling that Shane and the dealership were competent and fair. Shane assured me that my car was in excellent shape (approx. 45,000 miles) and should last many, many more miles if I continued with the scheduled oil changes and had it serviced whenever diagnostic lights or function changes occurred. I left feeling that the drive from Illinois to Florida would go smoothly in my spiffy, just washed car and skipped the idea of buying a new Toyota Prius. More

What a great dealership! This is my second Cadillac and there will be a third, and a fourth, etc. No complaints whatsoever, only praise. High praise. I was treated like a king when I was there. Sta there will be a third, and a fourth, etc. No complaints whatsoever, only praise. High praise. I was treated like a king when I was there. Staff was attentive to all our needs. We got exactly the car we wanted for the price we wanted to pay. I just can't say enough good things about Patrick Cadillac and Carlos Hernandez. More