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Patrick Mini
Schaumburg, IL
62 Reviews
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Showing 62 reviews
September 01, 2015
Drove away happy After being tortured by another dealer, my wife and I decided to stop by Patrick Mini and Im so glad we did. When we arrived at the dealership, we did After being tortured by another dealer, my wife and I decided to stop by Patrick Mini and Im so glad we did. When we arrived at the dealership, we didn't know a lot about the line-up of cars, only that we thought they we're fairly fun. After half an hour with our salesman, that changed. We learned about the cars, the features and most importantly, we wanted one. Once that was decided, the experience was easy and pleasant. Honestly, I've never felt so much at ease negotiating and purchasing a car. The sales staff is friendly and informative. They were conscious of our time and got us out the door in the exact car we wanted. I'll pit it this way, I use to only drive Fords, but thanks to Patrick, that has now changed. More
by mshaffer22
Employees Worked With
Matt Kinsella, Ken Keacher
Helpful December 17, 2014
The enjoyable Mini We have now owned five Mini's all purchased from Patrick Mini. Before buying our first one we went to another dealer and were totally unimpressed. O We have now owned five Mini's all purchased from Patrick Mini. Before buying our first one we went to another dealer and were totally unimpressed. Over the years we have been impressed with the sales and service staff at Patrick. We live three hours away but feel that it is worth our time to travel to Patrick Mini. The sales staff, especially Christine, are very knowledgeable, helpful and friendly. The service staff is very helpful and knowledgeable. Overall, our total experience with Patrick Mini has been great. More
by RAH
Employees Worked With
Christine in sales, Blake and Zack in Service
December 17, 2014
Patrick Mini = AWESOME I am a new Mini owner and have been treated very well from sales to service. Very friendly and helpful staff! Would recommend Patrick Mini! 5 stars! I am a new Mini owner and have been treated very well from sales to service. Very friendly and helpful staff! Would recommend Patrick Mini! 5 stars! More
by rv63
Employees Worked With
Ric Tryce
August 22, 2014
Super fricken frustrated Drove in 8 hours to buy this car, loved our sakes guy! But today, 46 days out I still don't have a plate so my car is in the garage!!!! A ticket and r Drove in 8 hours to buy this car, loved our sakes guy! But today, 46 days out I still don't have a plate so my car is in the garage!!!! A ticket and rental car later and stil no phone call returned and the DMV does not have the car in the system!,!,, getting ready to call my attorney... You guys suck! More
by kristin.chronic
Employees Worked With
Gerneral manager who won't return my call!!
August 09, 2014
Excellent follow-up service The follow up service was excellent. My earlier comment "the declining Mini" prompted immediate response from Patrick Mini. They took great care to The follow up service was excellent. My earlier comment "the declining Mini" prompted immediate response from Patrick Mini. They took great care to address my earlier concerns, which were pretty minor to begin with. They went way out of their way to deliver a loaner for me and gave my Mini a bumper to bumper scrub down. The fan they fixed is working fine. They called to keep me informed, discuss what they had found and to make sure I was satisfied. All in all, top-rate. More
by emakra
Employees Worked With
Bill Oswald
July 15, 2014
care for a declining Mini After much consulting - sage advice from experienced mechanics - I settled on a mere $900 worth of essential service for my beloved 05 Mini. Patrick After much consulting - sage advice from experienced mechanics - I settled on a mere $900 worth of essential service for my beloved 05 Mini. Patrick gave me a great loaner and returned calls promptly. I was content with the service. When I arrived to check out, I was disappointed that no one offered to review my bill and explain how everything went. I was also a little surprised that they didn't catch or deal with the little annoyances of an older Mini while it was in for care. I would have loved to have had my sun roof lubricated. And the other Mini dealer always washes my car before returning it - a welcome touch. Patrick did not. More
by emakra
Employees Worked With
Zach
March 19, 2014
Patrick Mini service and complete Dealer facility is a pleasure to deal and work with. I purchased and have my car serviced there with NEVER having any kind of issue or problems. they are courteous from t pleasure to deal and work with. I purchased and have my car serviced there with NEVER having any kind of issue or problems. they are courteous from the time you drive your car in. The facility is clean and everyone is always more then willing to help you or just greet you with a smile and hello. I'm sold on this product and dealer and will buy from them for a long time. More
by sezinil
Employees Worked With
Brad Smith
March 31, 2013
* Received a reminder call about our appointment. * Able * Received a reminder call about our appointment. * Able to accommodate a last minute request to fix a dent at a decent price. * Arranged a loaner c * Received a reminder call about our appointment. * Able to accommodate a last minute request to fix a dent at a decent price. * Arranged a loaner car for us on the spot. * Kept us informed about the problem at hand and how long it was going to take to fix it. * Friendly, personable exchanges. Overall, excellent customer service! Jean Foltin More
by jfoltin
Employees Worked With
Bill Oswald
May 22, 2012
Had a great experience. Was explained what needed to be done. Followed up with and kept informed the entire process. Would go back again. Wouldn't trust anyone else with my car. done. Followed up with and kept informed the entire process. Would go back again. Wouldn't trust anyone else with my car. More
by kriegs1
Employees Worked With
bill oswald
