First service on my new to me 2017 Clubman. I have owned many cars in my life and all but this one has been brand new. I have only had my cars serviced at the dealers I have purchased them from. This is my first Mini, and although I was looking for new, I found one with everything that I wanted, but could not afford new from another dealer. After I purchased it, I stopped in to Patrick Mini to find out what service I would need and wanted to have Mini on my license plate instead of the other Non Mini dealership. Brad Smith was fantastic. He sat down with me and helped to go over what info and service was done on my car previously by the past owner. Fast forward to today for my first maintenance appt. Brad again was there and went above and beyond. He is knowledgeable, detailed and professional. Thank you Brad. Ps the other service guy who checked me out and the parts guy who helped with my touch up paint purchase, Thank you as well. Excellent service!,, Oh and the video of what was done on my car, that was pretty cool and unexpected..