
Patrick Mini
Schaumburg, IL
57 Reviews of Patrick Mini
"Purchasing a new vehicle is a life changing decision in..."
- Rick09Purchasing a new vehicle is a life changing decision in our lifestyle. Prior to the expiration of my MINI lease, I began a selection process where I considered various brands and car dealers. From this selection process, Patrick MINI stood out from the rest of the car dealers due to the professionalism provided by Anna and her team. at all times Following our first meeting, Anna provided me with the proper guidance into understanding what was the best scenario providing a WIN-WIN scenario for all parties involved. Once I placed my purchased order, Anna provided outstanding follow up that materialized with a new Lease Agreement that follow thru her approach to provide WIN-WIN scenario for all the parties involved. Because of this, Anna and her team proved to me that acquiring a new vehicle is an important decision that can be done with high level of professionalism and integrity diminishing the stereotypes of what we tend to perceive as often "painful" when it becomes to acquiring a new vehicle. Patrick MINI a world class car dealership lead by Anna and her team role model professionals and experts!
Read More"Best service Department "
- DianaWFirst service on my new to me 2017 Clubman. I have owned many cars in my life and all but this one has been brand new. I have only had my cars serviced at the dealers I have purchased them from. This is my first Mini, and although I was looking for new, I found one with everything that I wanted, but could not afford new from another dealer. After I purchased it, I stopped in to Patrick Mini to find out what service I would need and wanted to have Mini on my license plate instead of the other Non Mini dealership. Brad Smith was fantastic. He sat down with me and helped to go over what info and service was done on my car previously by the past owner. Fast forward to today for my first maintenance appt. Brad again was there and went above and beyond. He is knowledgeable, detailed and professional. Thank you Brad. Ps the other service guy who checked me out and the parts guy who helped with my touch up paint purchase, Thank you as well. Excellent service!,, Oh and the video of what was done on my car, that was pretty cool and unexpected..
Read More"Anna is a superb salesperson and went above and beyond to..."
- LaurieAnna is a superb salesperson and went above and beyond to help me in my purchase of a used Mini Clubman. Nicole in the finance department found me a wonderful loan rate that was lower than anything I could find for myself.
Read More"Leased my first Mini Cooper"
- countrymanMy sales person, Bibiana Reyes did a great job on explaining the various options on the car, and she really did a good job finding the exact car I wanted, with all the right options, at the exact payment I was looking for. No high pressure car sales stuff, she just responded to everything I requested in a professional and timely manner. KUDOS to her.
Read More"Purchasing leased car"
- gailleI decided to purchase my leased car this week and the process was easier than I had hoped. I am usually really anxious dealing with sales reps but dealing with Bibiana was like talking to a friend. She was very friendly and pleasant to talk to and answered all my questions in a timely manner. Decided to take off one star because of the lease-end process. But Bibiana was great and would definitely recommend!
Read More"Always an anxiety free experience"
- Mini buyerService and sales are responsive to my budget and patient with explaining all areas and working with you to get what you need. Pat in service and Matt in sales have been great to work with.
Read More"Maximum customer service with buying my Mini"
- TRM123It was such a pleasure to work with Matt, Ivan and Bibs. Their no pressure approach strongly worked in their favor when compared to the very aggressive sales tactic of another dealership I went to. The other dealership's high pressure turned me off so much that even if I were interested in the brand of car they were selling, I did not want to pursue it further. Customer service was excellent at Patrick. I was not rushed in any way to make a decision while at the same time the staff was very attentive to answer all my questions. I walked out of Patrick feeling like I got the best price available because Ivan was very forthcoming of all incentives and promotions I qualified for. He and Matt also reassured me that any future questions or issues that may arise they would be available. I would highly recommend this dealership!!
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