Patrick Volvo

Experience was great. They were able to get the ABS Antiskid working again with no problem. I am very happy with the dealership thus far in my experience. Antiskid working again with no problem. I am very happy with the dealership thus far in my experience. More

We had a problem for the second time where the battery was dead after we left the car in the garage for an extended period. The first time this happen we took the car to the dealer where purchased they de was dead after we left the car in the garage for an extended period. The first time this happen we took the car to the dealer where purchased they determined the battery had dead cell and replaced the battery. Pete and Jamie asked more questions regarding the problem and after investigation determined something was draining the battery between driving. They found it and it appears to be the sirus radio. Also, we had a problem with a rattling noise in the tail pipe at about 20 mile per hour. The dealer we purchased the vehicle could not solve the problem or even suggest the cause. Pete's investigate revealed the problem is with the tires. They were cupping badly and had uneven wear causing vibration at slow speed and wheel noise at higher speed. Need to purchase new tires. Pete and Jamie took the extra time to go over the car to find the solution and provided sound recommendations. Great Tech guys to have!! More

We bought our Volvo for safety reasons after electrical problems surfaced in the first year 5 different times we asked about the car and the lemon law.. Patrick Volvo said they would take care of everythin problems surfaced in the first year 5 different times we asked about the car and the lemon law.. Patrick Volvo said they would take care of everything and my wife took them at there word, this was her first mistake because we have learned that they couldn't kern there word if they tried. Problem after problem and we are still writing checks 5 years later. They fixed our car 2 weeks ago for $1400.00 and 2 days later the car broke down again. My wife called service department and they said it's the day before Christmas there's not much we can do..They were going to leave her stranded there. It wasn't until I got involved things got done. As a Marine Corps Veteran it is clear that there is a scam being run by Patrick to take advantage of a woman..Well being a Marine you will learn I never loose and I will make sure every veterans group I work with never buys a car from any of your dealerships More

Michael Zyrkowski was a most friendly, thorough sales rep possible. He told me all the facts, showed me different options and communicated with me promptly whether by phone or email. Whenever I walked rep possible. He told me all the facts, showed me different options and communicated with me promptly whether by phone or email. Whenever I walked in the show room, he warmly greeted me and my family, showed us a seat and answered all our questions. I have already recommended him to several friends who might be interested in purchasing a car. More

Pete always goes above and beyond for me and provides me excellent servce with not disruption to my day. My car is picked up, serviced and brought back to me in excellent condition, and clean too! Thank yo excellent servce with not disruption to my day. My car is picked up, serviced and brought back to me in excellent condition, and clean too! Thank you Schaumburg Volvo, there is no other dealer as great as this one. Joan More

Mike was so patient and helpful, kind and considerate of our needs. We felt like we were dealing with a family member. He really took good care of us, and his positive attitude and assistance made our choic our needs. We felt like we were dealing with a family member. He really took good care of us, and his positive attitude and assistance made our choice easier to purchase a Volvo. More

Peter was very helpful and professional and got the job done to my satisfaction. I was very happy with the way he made sure that my requests were carried out. I will certainly ask for him whenever he is a done to my satisfaction. I was very happy with the way he made sure that my requests were carried out. I will certainly ask for him whenever he is available. More

Jamie was vey thought both at intake and on the phone. He answered all my questions and didn't make me fell as if any of them were a bother. He answered all my questions and didn't make me fell as if any of them were a bother. More

John Melus went above and beyond in helping us lease our 2012 Volvo 60. We had been both loyal Saab and Patrick Dealer group customers for the past 27 years. In fact we have leased over 25 Saab's from Patri 2012 Volvo 60. We had been both loyal Saab and Patrick Dealer group customers for the past 27 years. In fact we have leased over 25 Saab's from Patrick. Due to Saab's financial problems, I was concerned that we might have trouble getting parts for service if we leased a 2012. John Melus understood our concerns and made himself available to show us a range of vehicles that Patrick offers. We looked at and test drove Hundai as well as the Volvo and selected the Volvo. The specific car with the features we wanted was not in Patrick's stock. John searched other dealers and got us the exact car we wanted. M wife has mobility problems. Knowing this, John delivered the car to our home and the paper work took only 15 minutes to complete. John Melus was a pleasure to work with. He was professional and friendly. He met our every need. I highly recommend John Melus at Patrick as the best vehicle sales person we have ever dealt with. S. Leff October 2011 More

Great service and scheduling. The free loaner is a major plus. Prompt, courteous and professional. The quality cannot be beat. Great cars, facilities and staff. plus. Prompt, courteous and professional. The quality cannot be beat. Great cars, facilities and staff. More