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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Arlington Heights Ford
4.8
275 Lifetime Reviews
801 W. Dundee Rd., Arlington Heights, Illinois 60004 DirectionsSales: (847) 481-0535
Service: (847) 870-1300
Parts: (847) 870-1300
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 14, 2019
"Extremely talented service and parts team. I have had AH..."
- KrussellExtremely talented service and parts team. I have had AH Ford doing service on my car for one reason. They know their product and get it right the first tjme!
Read MoreEmployees Worked With
December 14, 2019
"I needed to purchase a vehicle due to my car being..."
- JJMI needed to purchase a vehicle due to my car being involved in an accident and deemed a total loss. Both Ryan & John Jr allowed me to take up their entire Saturday night look at & test drive many different vehicles. Once I finally picked the one I wanted Ryan went over every “bell & whistle the car had. John Jr then thoroughly explained my finance options
Read MoreDecember 13, 2019
"Friendly and very helpful!"
- DLemmermanI regret not going there to have my service done in October, but could not due to timing with work, school, and my son; I had to go to another Ford location closer at the time. I will make the drive in the future regardless now! I love coming to the Arlington Heights Ford location, mainly due to Wade and Steve. Both are wonderful to work with! Mike was also there when I went to pick up my car and he was really nice. I worked with Randy this time around though and he kept me up to date, was friendly, and exceptionally helpful! Thank you!
Read MoreFeatured Inventory
2020 Ford Escape
$35,578
2020 Ford Escape
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2020 Ford F-250
$80,805
2019 Ford F-150
$51,887
Photos & Amenities
- Instant Financing
- Free Loaner Cars
- Express Service
- Shuttle Service
- Free WiFi
- Authorized Parts Store
- Customer Lounge Area
- Free Coffee
- Cable TV
- Television
- Vending Machines
- After Hours Drop-Off
