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Sales Department
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. This year we were awarded with Ford's highest honor for Customer Satisfaction, The Presidents Award for the 31st consecutive year in a row.
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
Recently we launched Chicagoland's only 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 21, 2021
"I have been pleased with Victor and in particular, Jerry..."
- grantI have been pleased with Victor and in particular, Jerry Hood’s service over the past 8+ years I have used this dealership. They keep me updated on areas of concern and what needs to be completed vs “next time.”
Read MoreApril 21, 2021
"Service was fast and very friendly. I had my car..."
- Frank HeffleyService was fast and very friendly. I had my car appraised and got a very poor offer and will sell it to another dealer that offers $1,300 more
Read MoreApril 18, 2021
"I own a logistics company and vehicle downtime can have a..."
- Richard L.I own a logistics company and vehicle downtime can have a big impact on our business. Jerry always makes sure we get taken care of in a timely fashion. He is a source of comfort for our business and pride for the dealership.
Read MoreEmployees Worked With
Photos & Amenities
- Instant Financing
- Free Loaner Cars
- Express Service
- Shuttle Service
- Free WiFi
- Authorized Parts Store
- Customer Lounge Area
- Free Coffee
- Cable TV
- Television
- Vending Machines
- After Hours Drop-Off
