Patrick Volvo

I knew that I wanted to seriously consider buying a Volvo XC90...switching from my MDX. I had done my research and (honestly) was mentally preparing to 1) like the vehicle; and 2) go through "games salepeop XC90...switching from my MDX. I had done my research and (honestly) was mentally preparing to 1) like the vehicle; and 2) go through "games salepeople play" to negotiate my terms. I did fall in love with the XC90. And I was blown away from the first time I met Tola. In my challenging business, I am regularly faced with pressure sales and lots of games. I, personally, don't play that game. I build client loyalty by being straightforward, honest and genuine. I figure that if that is how I want to be treated, my clients will respond. Well, that is precisely the way I was treated...Tola even treated me with greater care than I do of my clients. He was incredibly responsive, informative and went out of his way to facilitate this process. When I brought my family with me...it told me even more about Tola's character. With his help, we found the car we wanted...at the price I wanted...with no games. I can't say enough how much I value that!!! If only more of our business world operated this way...what an amazing country we would live in. I will be back...time and again! Thank you, Patrick Burke More

I went to Patrick Volvo to look for a used SUV, but after getting information on the new Volvo and the extended warranty, decided that would be a better purchase. Diane was very knowledgeable on the vehicle getting information on the new Volvo and the extended warranty, decided that would be a better purchase. Diane was very knowledgeable on the vehicle and helped me decide which vehicle was best for me. My initial experience with this dealership has been a very good one. More

Great experience purchasing our XC 90. Tola was very experienced and knowledgable about the product. The only dissatisfaction we had was with the warranty on the car. We were told by sales there was a 1 experienced and knowledgable about the product. The only dissatisfaction we had was with the warranty on the car. We were told by sales there was a 100,000 mlw warranty, only to find out during financing there was no warranty. Also, the interest rate was not discussed with us during financing prior to signing. We will now need to refinance in the near future. More

My wife worked with Patrick Mini Cooper and had an very favorable experience. After working with a Chicago-based Volvo dealership, we decided to visit Patrick Volvo. We were greated by Michael Zyrkowski, favorable experience. After working with a Chicago-based Volvo dealership, we decided to visit Patrick Volvo. We were greated by Michael Zyrkowski, who made us feel comfortable instantly (unless our experience with the other sales people at the Chicago-based dealership). Michael created a friendly, hastle-free environment; inquire about what we were looking for; identified exactly the car we wanted; and gave us a competitive price. Michael is the most knowledgible and no-games car salesperson I have ever dealt with and should be recognized by his employer as a model employee. More

We were shopping for a 2010 Volvo V70. The dealership had the only demo in the Chicago area, and I negotiated via email. We reached an agreement. When my wife and I came in later that day to complete the the only demo in the Chicago area, and I negotiated via email. We reached an agreement. When my wife and I came in later that day to complete the purchase, the dealership did not honor an email quote given to us 2 hours earlier, citing some lame excuse. They tried to overcharge us by almost $300. We got up and left, very upset. We received a call the next day that they were now ready to honor the quote. We came in and had a very stressful buying experience. They did not even fill a full tank of gas. We had to haggle with them over that, and finally they gave us $30 cash as compensation. If it were not for the fact that this dealer had had the only demo of V70 in the Chicago area, we would never have done business with them. I was aware of their poor reputation from other reviews, but we had no choice, as we could not afford a brand new V70 (the demo came with a significant discount). Very poor customer service, lack of integrity, so stay away from this dealer if you can help it. More

I would like to express my satisfaction with Mike Zyrkowski. He has made my car buying experience enjoyable; he was very knowledgeable in all areas where I had questions. I will always recommend Mike Zyrkowski. He has made my car buying experience enjoyable; he was very knowledgeable in all areas where I had questions. I will always recommend Mike and the dealership to people I know in the market for a new car. More

Diane was courteous, professional and friendly. There was no high-pressure. She is very knowledgeable of the product line and clearly explained the most common features so we can enjoy our new Volvo. It was no high-pressure. She is very knowledgeable of the product line and clearly explained the most common features so we can enjoy our new Volvo. It was a pleasure working with Diane and we will definately recommend your dealership to friends, family and business assoicates. There was another girl we initially worked with (don't remember her name, said she worked mostly w/the cadilac line)She also was very friendly and professional. Thanks for your service and appreciating our time. More

Diane has always been honest and fair with us, getting the best combination of discounts possible when applicable. We have purchased 3 Volvo's at Patrick, all through Diane. We will always ask for her. the best combination of discounts possible when applicable. We have purchased 3 Volvo's at Patrick, all through Diane. We will always ask for her. When returning for service, Diane always recognized me and has time to visit. More

I visited 3 separate dealerships and consulted with several on line. The salesman, Mike Zykrowski, at Patrick Volvo was the principal reason I gave my business to Patrick Volvo. He was professional, several on line. The salesman, Mike Zykrowski, at Patrick Volvo was the principal reason I gave my business to Patrick Volvo. He was professional, courteous, patient, helpful and accomodating. I had to special order my car from Sweden and he assisted in everyway possible. More

Tola was great, showed us a couple of cars that we were interested in, test drove them both, no hard-sell, very friendly, worked on the pricing, explained service, professional and complete - even had one interested in, test drove them both, no hard-sell, very friendly, worked on the pricing, explained service, professional and complete - even had one small issue with the car repaired at no cost to us as dealer stands behind their cars. Overall great experience, drove the car home! More