Patrick Volvo
Schaumburg, IL
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145 Reviews of Patrick Volvo
Egor Shevel and his sales manager Justin Rupp are both professional and helpful. They gave me a very good offer for a T5 Inscription.They never tried to push you to get into the dealership to make the dea professional and helpful. They gave me a very good offer for a T5 Inscription.They never tried to push you to get into the dealership to make the deal neither. When I came in to close the deal, Egor spent his time explaining all the car features and did good demonstration. Justin also came out to great us and said goodby as well. Overall I recommend this dealership. More
Mo at Parick was a great salesperson! He understood my needs and that I did not have a lot of time, so he made sure everything was ready for me when I test drove the car, had my car evaluated for trade an needs and that I did not have a lot of time, so he made sure everything was ready for me when I test drove the car, had my car evaluated for trade and during the sales process. I highly recommend him if you want great service! More
Tola was very friendly and nice. He kindly explained all the functions of the Volvo XC 40, and test driving was joyful. He did not push me anything for external charges. He was courteous and made sure I was the functions of the Volvo XC 40, and test driving was joyful. He did not push me anything for external charges. He was courteous and made sure I was satisfied through the process. I highly recommend him! More
They don’t honor the commitment made on their website. I found a car and submitted an offer online. Never received a call back. When I contacted their Sales executive, Ashvin, he said that I should have con found a car and submitted an offer online. Never received a call back. When I contacted their Sales executive, Ashvin, he said that I should have contacted him directly and that their website offers go all Volvo dealers (if this is true, they should take down their website). Anyway, he said that the vehicle is not available anymore and that he would try to meet my requirements with an alternative. Then I got a call from Patrick, from their finance. He wanted to know my SSN to run a credit enquiry. I told him that the car is not available. But he said that it is available but the offer is not valid. He said that the information on their website is not correct and he said he can offer it at $200 higher per month. Obviously I was not OK with it and told him not to run a credit enquiry. He confirmed that he won’t. But on Monday I see that they have made an enquiry which dropped my credit score. Now I don’t have the car and my credit score has been impacted. I have had no luck in reaching their sales manager, Justin. The entire experience makes me feel that I have been scammed!! More
My salesman Sergio was great, he got straight to what I asked for and treated me as a customer. Not based on my appearance or what I drove i with. (Also helped that he spoke Spanish too) asked for and treated me as a customer. Not based on my appearance or what I drove i with. (Also helped that he spoke Spanish too) More
The offer the Patrick people to convince us re-lease another Volvo had almost nothing to do with what we told them were our priorities. This would have been our second Patrick Volvo, but now, I can say another Volvo had almost nothing to do with what we told them were our priorities. This would have been our second Patrick Volvo, but now, I can say we'd never return to these people. More
Tola and Patrick made my car buying experience better than any dealership I’ve ever been to. There are no high pressure tactics, only honest conversations. Tola listened to everything I wanted and was ab than any dealership I’ve ever been to. There are no high pressure tactics, only honest conversations. Tola listened to everything I wanted and was able to find the exact car that met my needs. The Finance guy Patrick came out to talk to me at the desk I was sitting at instead of making me go to some back office. He was able to make the financing very attractive and helped me finalize the purchase. I will return for my next car, and will tell my friends and family to come here for their car needs! 5 STAR EXPERIENCE! More
9:30 appointment no loner car was offered people working like they just wake up and didn’t want to be at work. I got there on time and the service consultant told me that was 1:30 for oil change. I only got like they just wake up and didn’t want to be at work. I got there on time and the service consultant told me that was 1:30 for oil change. I only got the car in almost 4H when I question they said they were busy but why do we make appointment for ? Service is overrated and I’m trading this car because of that. Good luck if you need work in your car from this guys this was one of the worst service ever. Thanks for nothing. More
Fantastic Buying Experience Had a terrific buying experience at Patrick Volvo. I was looking for a very particular model (XC40 T5 Momentum, Amazon Blue) and Patrick was the only Had a terrific buying experience at Patrick Volvo. I was looking for a very particular model (XC40 T5 Momentum, Amazon Blue) and Patrick was the only dealership for 500 miles that had the color and options combo that I wanted. Called the dealership to inquire about the car, Mike Z. and Justin were quick to answer my questions, didn't play any "car buying games", and offered me a price literally thousands less than my local dealer was even willing to consider. So I made the 219 mile drive and it was worth every minute of my time. Thank you Mike and Justin for making the entire buying process so easy, fun, and hassle free. This is how car buying should be. If you are considering buying a Volvo do yourself a favor and check with Patrick Volvo first. More

