Patriot Buick GMC

I liked Brianna, I didn't like being passed around to different people once the sale price was agreed on. I did not like that I felt being take advantage of with warranties, I felt like was a shell game. different people once the sale price was agreed on. I did not like that I felt being take advantage of with warranties, I felt like was a shell game. then after the sale I was given another person, Joe, to show us the vehicle, it was more about onstar and the radio. not enough operation instructions. Next day when it rained, I couldn't figure out how turn on the wipers. we had to slow the process- too eager to make end of month quota. Like coming in to sign papers on the 30th just to show a sale. TOO MUCH of - we're giving you this and taking off of that and adding this and that. I like my car but still feel like we were taken advantage of with all the 'included' so called feebies and warranties. I only put yes as a recommendation because there is no MAYBE. We went there because its close and if we have an issue, its 10 minutes away. More

Very friendly and accommodating. This dealership is very close to my home which makes it appealing to me. This dealership is very close to my home which makes it appealing to me. More

Always get top notch service. Keep me updated through the entire time they work on my vehicles. Staff is very courteous. Keep me updated through the entire time they work on my vehicles. Staff is very courteous. More

I must say my experience with everyone was quite surprising! This establishment was noticeably kind and polite. It was obvious they were concerned more about your needs as well as providing one wi surprising! This establishment was noticeably kind and polite. It was obvious they were concerned more about your needs as well as providing one with great customer service. Made the entire shopping process for a new vehicle most pleasant!! More

Very friendly place. Josh was the best.everyone made us so comfortable with a relaxed atmosphere.was not rushed at all to buy a car. Josh was the best.everyone made us so comfortable with a relaxed atmosphere.was not rushed at all to buy a car. More

This time was not like the other times so I'm not sure if something changed but there were several services that were labeled as needing immediate attention and I was not told about them and then they were m something changed but there were several services that were labeled as needing immediate attention and I was not told about them and then they were marked as declined. I was aware of the 2 services that were the 36k mile and I did decline those but all the other ones that I only found out through the video that was sent were marked as declined and I wasn't given the option to take care of any of those. She wrote up the order prior to knowing what the vehicle needed and I should have been told by someone that after the inspection they recommended services and then given the option to get them taken care of but they didn't do that this time. They just came and got me and told me it was done and I paid. I would have liked to have had the critical services taken care of while I was there, especially the cabin air filter. Thank you! More

I found the staff to be courteous, well informed and helpful. Rose took me home after I dropped off my car. I knew Gibson Mattice would do a thorough job inspecting my car and give me the best advice as helpful. Rose took me home after I dropped off my car. I knew Gibson Mattice would do a thorough job inspecting my car and give me the best advice as to how to proceed. Then I picked up my car later in the day and Julie took my payment and guided me to where I would find my car. More

Everyone is so friendly. would recommend buying from here.very professional. Very clean showroom and dealership would recommend buying from here.very professional. Very clean showroom and dealership More

Glbert MASSTIC and Kasey were wonderful to work with in dealing w my car. I hope Gilbert can work on my car next week as am currently stopped in Main st in Balley as my car engine has overheated again.😓 dealing w my car. I hope Gilbert can work on my car next week as am currently stopped in Main st in Balley as my car engine has overheated again.😓 . More

Ed is professional, respectfully,knowledgeable, polite sales person. A great asset to your company. I would recommend him to anyone. sales person. A great asset to your company. I would recommend him to anyone. More