Patriot Buick GMC

I went to purchase an 11,000 dollar car and somehow when I went to pay my first payment, the loan now says 16,000. I called and spoke with Josh about it last Friday and it is now Tuesday with no call back. I went to pay my first payment, the loan now says 16,000. I called and spoke with Josh about it last Friday and it is now Tuesday with no call back. I believe they scammed me with a warranty. That is all I can think of. I kept saying I don't understand, but all they kept saying was "it's built into the loan". I kept saying I don't understand. I certainly would have understood if the man would have said your loan is going from 11,000 to 16000. They took advantage of a 60 year old woman. Shame on them. I am contacting everyone I can--the BBB, the State Senator, the County Commissioner, and any other organization I can think of to report the taking advantage of a senior citizen. I will also be posting on all my social media that no one should buy a car from these thieves. More

Sales was ok. Didn’t really feel I was getting a good deal. I could have gone to any dealer & got same discount. Delivery/signing felt rushed. Have great credit & Didn’t really feel I was getting a good deal. I could have gone to any dealer & got same discount. Delivery/signing felt rushed. Have great credit & still didn’t get the greatest APR. Bough brand new car & two sensors won’t go off. Already have to bring it back & get serviced. Not happy. More

Always trying to up sale more service than you need. The work is done well. The work is done well. More

Great workers and excellent service We appreciate all their hard work and very pleased with work Truck worked great since I pulled out of service Went 400 miles and all is good Thank you their hard work and very pleased with work Truck worked great since I pulled out of service Went 400 miles and all is good Thank you More

Excellent Customer service. The video description of the issue my GMC was having was a very nice touch! The video description of the issue my GMC was having was a very nice touch! More

Brianna was a great sales person to do business with. She made my wife and I feel right at home. Awesome place to purchase a vehicle... She made my wife and I feel right at home. Awesome place to purchase a vehicle... More

Received great service with friendly employees. They were very knowledgable. Did not waste my time They were very knowledgable. Did not waste my time More

Everyone was super nice they all greeted you in the morning they checked up on me like three times I need anything and my vehicle is done within the hour very professional operation morning they checked up on me like three times I need anything and my vehicle is done within the hour very professional operation More

Nice waiting room and restroom was clean, service was good! Got me in without a appointment! good! Got me in without a appointment! More

Excellent service going above and beyond in all areas. From my salesman, Josh Newhard, who.is the BEST, to Sarah Cumming Sales Manager and John, the GM. The service department manager, top notch as well! From my salesman, Josh Newhard, who.is the BEST, to Sarah Cumming Sales Manager and John, the GM. The service department manager, top notch as well! No matter who you come in contact with during your buying experience, you are treated with respect and always taken care of. They made me feel like family and it was genuine! I wasn't exactly in the best mood to buy but had too due to an unfortunate situation. They knew my situation and worked with me and were so kind, showed me compassion and truley cared about helping me find something. GOD put Josh at that door the evening I showed up for a reason. He was so full of energy and excitement that what else could I do but feel better. His demeanor and personality definitely made a difference and impression on me and although I did check out a few other dealerships, Josh Newhard was the ONLY salesman who kept in touch with me. He did it in a way that was professional and not intrusive. He is gold at this place. I will 100% send him anyone looking to purchase a vehicle. Thank you Josh, Sarah,John and the awesome team at Patriot in Boyertown. More