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Patriot Buick GMC
Killeen, TX
122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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122 Reviews of Patriot Buick GMC
April 16, 2026
I went in for a recall on my Buick's Airbag and asked for an oil change and to get a price on a new power steering pump which I said was broken and would need replaced. I didn't ask for it to be diagnosed, I an oil change and to get a price on a new power steering pump which I said was broken and would need replaced. I didn't ask for it to be diagnosed, I already knew it was bad, I just wanted to know the cost to replace it. Instead I was changed $200+ for you to tell me what I already knew. I addition to that, you didn't even have the courtesy to air up one of my tires that was low. I have every intention of encouraging as many people as I can to avoid the scam of taking even recalls to you as the dealership because you will extort the customer when they are only their for Buicks' engineering failures. More
by Dustin Freeman
Employees Worked With
Clint Harler
January 13, 2026
Mislead on multiple fronts, if AJ Pekas is your salesman please dont just trust his word, VERIFY visually what he tells you about the vehicle before you sign. Of all of the vehicles I've purchased in all of please dont just trust his word, VERIFY visually what he tells you about the vehicle before you sign. Of all of the vehicles I've purchased in all of my life this experience has been the worst by far. More
by enriquesoria2
Employees Worked With
AJ PEKAS
January 10, 2026
This is my 3rd vehicle purchase from Lynese! She is always super professional and knowledgeable. She had all my paperwork ready to be signed and the vehicle cleaned and ready to go. I highly rec She is always super professional and knowledgeable. She had all my paperwork ready to be signed and the vehicle cleaned and ready to go. I highly recommended going to see her. She will take care of all of your needs! More
by Jellyzay
Employees Worked With
Lynese, Clint Harler
August 31, 2025
This dealer acknowledged they were not familiar with handling commercial deals and became unresponsive when we raised concerns about inaccurate information provided during the process. Unfortunately, bo handling commercial deals and became unresponsive when we raised concerns about inaccurate information provided during the process. Unfortunately, both the new car sales manager and the general manager chose not to respond either. While we’ve decided to take our business elsewhere, prospective buyers should be aware that if you’re seeking accurate communication and responsive customer service from management, it may be worth considering other dealerships. More
by Harvest Church
Employees Worked With
Rachel Sutton, Clint Harler
August 08, 2025
This is only the second time in my 66 years to buy a new car. This experience was much better than my first experience at a different dealer. From the time I first contacted Patriot online to leaving the d car. This experience was much better than my first experience at a different dealer. From the time I first contacted Patriot online to leaving the dealership, everything went smoothly. I will highly recommend Patriot to others that but a new car. More
by Poodlehead
Employees Worked With
Lyneese Foster
July 10, 2025
With the new owners taking over, I believe they are trying to correct some of the shortcomings in customer service that I think has plagued the dealership for years. My previous HD Sierra purchases wer trying to correct some of the shortcomings in customer service that I think has plagued the dealership for years. My previous HD Sierra purchases were done in Austin due to the customer service issues at Patriot. I’m looking forward to giving the new owners and potential leadership a fresh start at this. Little bit of a wait this time with an appointment, but the vehicle was finished quickly. Overall, the visit was not great, but okay considering the change over. More
by RALOSR
Employees Worked With
Rachel Sutton
